Why choose to volunteer in a Red Cross Shop?
Whether you're transitioning to retirement, returning to work after raising a family, looking to build new skills, or simply wanting to meet recent people, volunteering in a Red Cross Shop is a rewarding way to stay active, connected and engaged.
Our Shops are filled with a diverse range of high-quality new and pre-loved items, including seasonal clothing, shoes, accessories and homewares. We know our customers love a treasure hunt, so we ensure our shops are always full of variety, fun pieces, and vibrant displays.
What does a typical day look like in a Shop?
As part of your regular 4-hour shift each week, you'll help keep our shop running smoothly by:

Welcoming and engaging customers
Processing transactions through point of sale, including cash and eftpos payments
Sorting and pricing donations
Creating vibrant displays to attract shoppers
Keeping the shop clean and tidy
Following all shop processes

What skills do you need?

Friendly, positive and approachable
Respectful and kind when communicating with others




Able to follow instructions and shop procedures
Happy to work as part of a team
Willing to roll up your sleeves and help with a variety of shop tasks!
You must be at least 15 years of age (QLD – You must be 16)

Most importantly, our stores rely on volunteers to operate successfully, so we are seeking people that commit to a weekly 4-hour shift.
What’s the application process?

No need to upload a resume – just tell us why you’re interested in the role
We’ll then have a friendly interview in store and ask you a few questions and you can ask us questions too
Completing a National Police check (paid for by Red Cross)
Completing our volunteer onboarding process, including induction, reviewing key policies and procedures to help you understand your role and what's expected of you as a member of our volunteer team.

Apply Now and let’s get you started on a rewarding volunteer journey in one of our Red Cross Shops.

📌 Red Cross Shop Volunteer – Dee Why NSW
🏢 Australian Red Cross
📍 Dee Why