Job Description

Build relationships. Create connections. Drive retention.

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Join a high-performing team powering the success of some of Australia's most ambitious business leaders.

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Backed by Mark Bouris and Daniel Hakim, CUB (Club of United Business) is building Australia's most iconic private business community. We're looking for a standout Relationship Manager to own a portfolio of members and deliver an exceptional experience from onboarding through to renewal.

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This is a people-first role. You'll build genuine relationships with successful entrepreneurs, understand their goals, connect them with the right people and opportunities, and ensure they get real value from their CUB membership.

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What you'll do

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- Own and manage a portfolio of members, becoming their trusted point of contact.
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- Build strong, long-term member relationships through regular 1:1 engagement.
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- Drive member engagement, satisfaction and retention across the membership lifecycle.
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- Conduct member inductions, connection meetings and renewal meetings.
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- Identify opportunities to create value through introductions, networking, events and personalised engagement.
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- Own the renewal process, including identifying retention risks and managing renewal outcomes.
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- Plan and execute private member lunches and events.
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- Support CUB events and actively network with members to ensure everyone feels welcome and connected.
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- Collaborate with our Community and Engagement teams to deliver an exceptional member experience.
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What we're looking for

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We're looking for a genuine people person who loves meeting people, building relationships and making connections.

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Ideally, you'll have:

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- 2+ years' experience in Relationship Management, Account Management, Client Success, Customer Success, Business Development or a similar client-facing role.
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- Exceptional communication and interpersonal skills.
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- A natural ability to build rapport and establish trust quickly.
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- Strong stakeholder and relationship management skills.
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- Confidence in 1:1 conversations with business owners and senior professionals.
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- A proactive, organised and commercially minded approach.
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- Strong networking skills and high emotional intelligence.
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- A genuine interest in business, entrepreneurship, networking and personal growth.
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Why CUB?

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- Build your network of some of Australia's leading entrepreneurs.
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- Accelerated growth opportunities and skill development.
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- Loyalty Leave - earn an extra day of annual leave every year.
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- Join a fast-growing business with major expansion underway.
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If you're a relationship builder, connector and natural networker who gets energy from people and wants to work with ambitious business leaders, we'd love to hear from you.

📌 Account Manager (New South Wales)
🏢 CUB Club of United Business
📍 New South Wales