Job Description

Job Description

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Direct Subject Matter Expert (SME ) - SAP

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Role Summary

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The Direct SME provides functional expertise and business process knowledge for the ANZ SAP S/4 implementation. Working with the Stream Lead, project team, and business stakeholders, the role supports end-to-end process and system design, documents and validates business requirements, and contributes to readiness, testing, and adoption across the project lifecycle.

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Key Responsibilities

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Provide Direct domain SME input across design, build, and deployment.

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Document and validate current-state processes and business requirements (including pain points/opportunities).

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Support future-state process and solution design aligned to SAP S/4 and business needs.

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Participate in workshops/design discussions; review and validate proposed process/system changes.

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Support issue and risk management within the stream (process, data, solution), including escalation where required .

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Contribute to testing (scenario input, execution support, defect triage, outcome validation).

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Support change and readiness activities (process documentation, training inputs, communications, adoption support).

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Maintain strong stakeholder relationships and provide regular updates to the Stream Lead.

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Work in line with Kraft Heinz Food Safety, Environmental, Health and Safety, Ethics, and Human Resources policies and uphold Kraft Heinz values.

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Skills and Experience

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Bachelor's degree.

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Experience in process improvement and/or project, transformation, or system-related initiatives.

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Able to document requirements and processes and translate business needs into practical solutions with cross-functional stakeholders.

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Experience supporting workshops and delivery activities (e.g., testing, training, implementation).

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Comfortable working in a changing environment with competing priorities.

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SAP/ERP or large-scale system implementation experience is advantageous .

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Strong Direct functional knowledge; effective communicator and collaborator in a matrix environment.

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Strong problem-solving skills and ability to manage priorities and timelines.

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Ability to travel on a routine basis.

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Location(s)

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Kraft Heinz is an Equal Prospect Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes .

📌 Direct SME - SAP - heinz (New South Wales)
🏢 OpenTalent
📍 New South Wales