Job Description

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- Manage a portfolio of strata claims for both residential and commercial properties
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- Act as 2IC for Team Leader
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- Assess situations and handle complaints with professionalism
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- Manage inbound calls and offer support to various stakeholders, including brokers, strata managers, internal technical teams, assessors, and security providers
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- Prepare formal responses, make decisions on claims, and process payments
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- Up to $110,000 plus super salary pending experience plus bonus
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- Fantastic career progression opportunities evident in both technical roles and management opportunities
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- Outstanding company culture focused on team success and effective management.
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- WFH 3 days a week
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- Sydney, Melbourne and Brisbane location
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Ideal Candidate

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- 3+ years experience managing strata claims
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- Complaints resolution experience
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- Calm under pressure, able to manage competing priorities
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- Ability to work collaboratively in a fast-paced, team-based workplace
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We are committed to providing a supportive culture and positively contributing towards creating diverse and inclusive workplaces for our candidates & clients. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, and Indigenous Australians to apply.

📌 Senior Claims Specialist (New South Wales)
🏢 Kennedy Reid | Recruitment Agency
📍 New South Wales