Job Description

2IC (Second in Charge) – Dental Practice

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Are you an experienced dental professional ready to take the next step in your career? We are seeking a motivated, organised, and people-focused 2IC (Second in Charge) to join our high-performing team at DB Applecross.

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This is an exciting opportunity for an experienced dental professional to step into a key leadership position within the practice. Working closely with our clinicians and support team, you will play an integral role in the day-to-day operations of the practice, helping to drive a positive team culture, deliver exceptional patient care, and support the ongoing success of the business. This role offers a fantastic opportunity to further develop your leadership skills and make a meaningful impact within a thriving practice.

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Why You'll Love This Role

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As our 2IC, you'll be more than just a team member. You'll be a trusted leader, mentor, and key support to the Practice Manager, helping to create an outstanding experience for both patients and staff. If you enjoy a varied role that combines clinical expertise, administration, leadership, and patient care, this position is for you.

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About National Dental Care

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National Dental Care is one of Australia's largest dental service providers, with a nationwide network of modern dental practices utilising the latest technologies, including digital scanners and CBCT imaging.

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At NDC, we pride ourselves on our collaborative culture, ongoing development opportunities, and commitment to clinical excellence. You'll become part of a supportive professional network of almost 1,000 dental professionals and have the opportunity to grow your career within a respected and expanding organisation.

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About the Role

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As the 2IC at DB Applecross, you will:

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- Support the Practice Manager in the day-to-day running of the practice
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- Assist with team leadership, coordination, and workflow management
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- Provide high-quality clinical and administrative support
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- Deliver exceptional customer service and patient care
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- Help create an efficient, positive, and welcoming environment for patients and staff
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- Contribute to the ongoing growth and success of the practice
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Skills & Experience

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To Be Successful, You Will Have:

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- Minimum 2 years' experience in the dental industry
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- Strong knowledge of dental practice operations
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- Excellent computer literacy and proficiency in Microsoft Office
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- Experience with Dental4Windows (D4W) highly regarded
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- Previous leadership, mentoring, or team coordination experience will be highly regarded
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You Are:

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- A confident and proactive team player
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- Professional, polished, and patient-focused
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- An exceptional communicator with strong interpersonal skills
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- Highly organised, with the ability to manage competing priorities
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- Reliable, accountable, and solutions-focused
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- Passionate about supporting colleagues and delivering outstanding patient experiences
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- Available to work alternate Saturdays
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What We Offer

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- Competitive remuneration package and incentive opportunities
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- Ongoing training, coaching, and professional development
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- Leadership growth opportunities within a national organisation
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- Access to a network of highly skilled dental professionals across Australia
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- Modern, technology-driven practices
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- A supportive team workplace that celebrates success
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- Employee benefits and recognition programs
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- Opportunities to give back through local community initiatives, fundraising, and volunteering
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Join Us

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If you're ready to further your dental career in a leadership role and become part of a supportive, growth-focused team, we'd love to hear from you.

📌 2IC (Second In Charge) (Melville)
🏢 National Dental Care
📍 Melville