AI-Driven Training & Knowledge Leader (Parramatta)

AI-Driven Training & Knowledge Leader (Parramatta)

15 Sep
|
The NRMA
|
Parramatta

15 Sep

The NRMA

Parramatta

Job Description

NRMA is seeking a Training & Knowledge Lead for its Roadside Contact Centre & Distribution team, based at Sydney Olympic Park with a hybrid model (two days in the office). You'll lead a high‐performing group, drive capability building and knowledge management, and champion AI-driven learning across the customer service function.

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You will partner with leaders to close capability gaps, modernise learning frameworks and ensure operational readiness for current systems and processes, shaping

📌 AI-Driven Training & Knowledge Leader (Parramatta)
🏢 The NRMA
📍 Parramatta

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