We are looking for a personable and detail-oriented
Hospitality Experience Coordinator to assist clients with
researching services, coordinating arrangements, and creating a
smooth experience from the initial request through completion. This
role is well suited for someone who enjoys customer service,
organization, research, and helping clients navigate different
options based on their individual needs. Key Responsibilities
Gather information about client preferences and requests Research
accommodations, activities, transportation, and other available
services Assist with coordinating reservations and related
arrangements Communicate important information and updates to
clients Review confirmations and details for accuracy Assist with
modifications and special requests Maintain organized client
records and documentation Follow up on outstanding information and
upcoming arrangements Coordinate with hospitality and service




providers when needed Provide responsive and professional client
support Qualifications Excellent communication and interpersonal
skills Strong customer-service mindset High attention to detail
Good organization and time-management abilities Comfortable
researching information online Ability to learn current digital
platforms and systems Reliable, professional, and responsive
Previous hospitality, customer service, reservations, or related
experience is helpful but not required Position Highlights Fully
remote environment Comprehensive onboarding and training Continuing
education opportunities Access to professional systems and
resources Ongoing learning and skill development Collaborative team
environment

📌 Hospitality Experience Coordinator (Australian Capital Territory)
🏢 Alegria Travel Services
📍 Australian Capital Territory