Job Description

Company Description

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Founded in 2011, Ethnolink is Australia's leading multicultural communications agency, specialising in the delivery of high-quality translations for government and not-for-profit organisations. We are on a mission – to connect the world through language.

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Job Description

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As a Project Coordinator (Chinese Translator) working in the multicultural communications industry, you will be responsible for overseeing translation projects from end-to-end, on-time, within budget and to the highest standards. The role will involve daily interaction with clients, translators, and our production team to ensure that our translations projects run smoothly.

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Your secondary role will require you to translate a variety of texts from English into Simplified Chinese (and if applicable, Traditional Chinese). This role is suitable for recent graduates or as an entry level position into the translation industry.

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This role is a suitable Graduate (entry-level) role for an enthusiastic language skilled looking to get hands-on experience in the translation, localisation and multicultural communications industry.

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Please note:

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- You are required to hold a valid Certified Translator credential from NAATI (or have an upcoming NAATI exam scheduled).
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- You must be proficient with translation technology including CAT tools and machine translation.
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Reporting to the Production Manager and working as part of Ethnolink's world-class Production team, you will have the opportunity to have a profound impact on the development of high-quality, culturally appropriate resources that make a meaningful difference in the lives of people in Australia.

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Responsibilities

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Project Coordination

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- End to end project coordination of translation projects, including identifying clients' requirements, project scope and managing deadlines.
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- For larger projects, develop project schedules including resource assignments and project budgets.
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- Provide assistance to the quality management process, including proofreading documents.
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- Use appropriate tools and systems to analyse files and prepare them for translation, and to convert and publish translated files.
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- Participate in daily, weekly and monthly meetings with the production team, to ensure that projects are being effectively managed.
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Translation

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- Translate a variety of texts (legal, business, marketing, scientific, financial, etc) from English into Simplified Chinese (and if applicable, Traditional Chinese) language for government, community and business clients.
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- Proofread translated texts as part of our quality assurance process.
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- Use technology such as Computed Aided Translation (CAT) tools, Translation Memories (TM), Translation Glossaries and Machine Translation (MT) as appropriate.
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Account Management

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- Develop and maintain business relationships with assigned clients and ensure that their experience with Ethnolink is world-class.
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Record-keeping & Reporting

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- Input data accurately and in a timely fashion into our operational & financial systems.
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- Produce high-quality reports for management and the team.
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Sales & Customer Service

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- Occasionally backfill for the Translation Strategy team by handling web, email and phone requests from new prospects, including analysing clients' requirements and providing quotes.
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Qualifications

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Desired Skills & Qualifications

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- Bachelor's degree or higher, preferably in translation
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- NAATI Certified Translator from English into Chinese.
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- Ability to translate a variety of texts to a high-standard
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- Strong communication skills, both written and verbal in English and your native language.
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- Ability to use translation technology including CAT tools and MT
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- A 'can-do' attitude.
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- An understanding, appreciation and passion for cultural diversity.
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- An ability to learn and grow quickly.
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- Alignment with Ethnolink's core values.
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Additional Information

📌 Project Coordinator (Chinese Translator) (Victoria)
🏢 Ethnolink
📍 Victoria