Job Description

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- Location Melbourne Central S/Cntr Shop L03 211 Latrobe Street,Melbourne, VIC, 3000,Australia
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- Base Pay $31.23 - $37.47 / Hour
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- Employee Type Casual
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- Required Degree NONE
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- Manage Others No
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Are you a people person with a passion for making every guest feel like family? Do you thrive in a quick-paced, fun environment where no two days are the same?

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If you're a hospitality enthusiast who loves connecting with customers and providing top-notch service, we want YOU to join our team as a Customer Service Attendant!

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You'll be the first point of contact for our guests, making sure they feel welcome and taken care of. From greeting and taking orders to keeping things running smoothly, you'll help create a memorable dining experience. If you're ready to bring your energy and positivity to a fast-paced, vibrant environment, we'd love to have you on board!

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What You'll be doing:

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- Be the friendly face our guests can't wait to see as you greet them with a smile and take their orders.
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- Serve up delicious pancakes, drinks, and all-time favorites with a side of awesome service.
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- Make sure our customers leave feeling amazed with your attention to detail and quick thinking.
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- Help keep the restaurant buzzing by assisting with various tasks around the floor, ensuring everything runs smoothly.
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What We're Looking For:

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- A positive,



energetic personality with a knack for making connections. A real "hospo die-hard!"
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- An excellent communicator who can keep things moving and create a welcoming atmosphere.
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- Someone who's ready to roll up their sleeves and pitch in wherever needed.
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- A team player who loves being part of a fun, supportive crew.
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In return for your passion for top-notch service, we offer:

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- Hands-on training and ongoing support to help you succeed
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- Opportunities to grow your career with us
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- Shifts rostered in advance – no surprises here!
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- Free tasty food and drinks – because you deserve it!
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With 13 locations across Melbourne, there's a spot for you!
n Just a heads up, you'll need to be available for a mix of day, night, and weekend shifts during our busiest times. Award and penalty rates apply.

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Physical Requirements - Service Attendant

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In this role, you can expect the following physical requirements from you on the job:

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Standing or walking

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90-100%

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Talking or listening

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90-100%

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Pushing or pulling

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0-10%

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Rarely

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0-10%

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Rarely

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Lifting or carrying >10kg, reaching

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10-40%

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Intermittently

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0-10%

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Rarely

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Gripping, pinching

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50-70%

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Often

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You will be exposed to the following environmental conditions:

📌 Service Attendant (Victoria)
🏢 LOVELY PANCAKES
📍 Victoria