Job Description

Quality Systems Administrator Officer - Sydney CBD

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Part time Opportunity Available

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Role overview:

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We are seeking a Quality System Administration Officer to join our Quality team. In this role, you'll provide essential administrative and systems support, with a particular focus on document and user management within ourquality management system.

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You'll play an important role in maintaining accurate and up-to-date quality documentation, coordinating document reviews, supporting audits and assurance activities, and helping the Quality and Development team stay organised and on track.

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This is a great opportunity for someone who takes pride in their attention to detail, enjoys working with systems and documentation, and wants to contribute to quality outcomes in aged care.

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This position offers flexibility and can be based at any of our RFBI sites, without the need to relocate to our Sydney Head Office.

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Key responsibilities:

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- Provide day-to-day administrative support to the Quality and Development team, including preparing, formatting and uploading documents.
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- Review documents for accuracy, completeness, formatting and version control before publication or upload.
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- Monitor policy, procedure and controlled-document review dates and follow up with relevant stakeholders to ensure reviews are completed on time.
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- Support the coordination of meetings, education activities and other team initiatives.
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- Assist with the preparation, collation and organisation of documentation and evidence for audits, assurance activities, accreditation and re-registration.
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- Provide general administrative support to team members and respond to routine enquiries relating to quality systems and documentation.
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- Work collaboratively with the Quality team, village teams,



Head Office employees and external service providers.
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- Contribute to continuous improvement and help maintain a high standard of quality and accuracy across RFBI's documentation and systems
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About you:

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You're an organised and proactive administrator who enjoys working with detail and takes pride in producing accurate, high-quality work.

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You'll bring:

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- Proven administrative experience and confidence using Microsoft Word, Excel, PowerPoint and online systems.
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- Strong attention to detail, particularly when working with documents, records and version control.
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- Excellent organisational and time management skills, with the ability to prioritise competing tasks and meet deadlines.
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- Strong written and verbal communication skills.
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- The ability to work collaboratively and build positive relationships with a range of stakeholders.
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- A proactive approach and willingness to identify opportunities to improve processes and ways of working.
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- A genuine interest in aged care and commitment to supporting quality outcomes.
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Why RFBI?

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RFBI has been supporting older Australians since 1880 and today provides residential aged care, retirement living and home care services across NSW and the ACT.

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Everything we do supports the people delivering care and services to older Australians across our villages, homes and communities.

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Our values of Happiness, Integrity, Inclusion, Respect and Service, guide how we work with each other, support our people and serve our communities.

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Before You Apply

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As part of our commitment to providing safe, high-quality services to older Australians, the successful candidate will be required to complete a National Police Check and Pre-Employment Functional Assessment and provide evidence of their right to work in Australia.

📌 Quality Systems Administrator Officer - Sydney CBD (New South Wales)
🏢 Ngare Employment Solutions
📍 New South Wales