Job Description

Role-based at our Head Office in Artarmon

n

$70K to 80K + super (negotiable)

n

The Company

n

Well-established in the Australian cleaning industry, Quad Services is looking to bring on and develop top talent. This is an excellent chance for an experienced Help Desk and IT Support (Level 1) with strong Microsoft product knowledge. This is a full-time role based at our Head Office in Artarmon.

n

The Role

n

As Help Desk and IT Support, reporting directly to the Network Manager, you will be:

n

Installing and configure computer systems and applications within the company

n

Support end users solving software & hardware problems

n

Manage systems onboarding, cross-boarding and offboarding of staff

n

Management of the equipment asset register including status of equipment usability

n

Skills and Experience

n

The successful applicant will be a suitably experienced Help Desk and IT Support who has:

n

High level of Windows 10/11 knowledge & experience

n

Good Microsoft Office knowledge and skills

n

Good PC hardware knowledge

n

Good teamwork & communication skills

n

Experience managing Windows servers

n

Experience in managing active directory (AD) /Entra ID

n

Have a demonstrated ability to "get stuff done"

n

1 to 2 Years experience in IT Support / Service Desk

n

Exposure to the following would be advantageous:

n

Experience with networking systems, including Wi-Fi, LAN connectivity, VPNs, internet services

n

Experience with SharePoint Administration

n

Experience with supporting Intune

n

Understanding of cyber safety and information security

n





What's on offer?

n

A fantastic opportunity to join a well-known Award-Winning Australian Company

n

Ongoing training and development

n

An additional day of leave for your birthday

n

Quad Services is an Equal Opportunity Employer. Aboriginal and Torres Strait Islander candidates are encouraged to apply.

n

Founded in 1972, Quad is an Australian-owned and operated company with stable, long-term ownership and an experienced senior management team. Through sustained organic growth, we have established ourselves as a leading provider of quality commercial cleaning and related services throughout Australia.

n

Our head office is in Sydney, with additional offices across Australia and New Zealand.

n

Our Operations Management team brings extensive industry experience and in-depth expertise in managing diverse client requirements.

n

Our success is built on a proven service methodology focused on delivery and consistency.

n

Founded in 1972, Quad is an Australian-owned and operated company with stable, long-term ownership and an experienced senior management team. Through sustained organic growth, we have established ourselves as a leading provider of quality commercial cleaning and related services throughout Australia.

n

Our head office is in Sydney, with additional offices across Australia and New Zealand.

n

Our Operations Management team brings extensive industry experience and in-depth expertise in managing diverse client requirements.

n

Our success is built on a proven service methodology focused on delivery and consistency.

📌 Help Desk and IT Support (Level 1) (New South Wales)
🏢 Quad Services
📍 New South Wales