Head of Customer Service: Lead 24/7 Support (New South Wales)

Head of Customer Service: Lead 24/7 Support (New South Wales)

15 Sep
|
Lacoste Australia
|
New South Wales

15 Sep

Lacoste Australia

New South Wales

Job Description

Lacoste Australia is seeking a Head of Customer Service to lead a large operational workforce across the state, supporting customers with billing, enquiries and urgent help. This hands-on role combines leadership with real operating accountability.

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You will run a 90-seat Contact Centre handling over 300,000 calls a year and oversee the 24/7 response capability, delivering transparent information and timely follow-up for customers at any time of day.

📌 Head of Customer Service: Lead 24/7 Support (New South Wales)
🏢 Lacoste Australia
📍 New South Wales

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