Sunshine Coast Council is seeking a Team Leader in Customer Contact to lead a high-performing team across phone, face-to-face and digital channels. You will drive service excellence, coach staff, and manage daily operations to meet demand while improving customer outcomes.
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The role is a temporary/max-term full time position based on the Sunshine Coast, with pro-rata remuneration up to $130K total. Close date and location details apply, until October 2027.
📌 Team Leader, Customer Contact -- Hybrid/WFH & 9-Day Fortnight (Queensland)
🏢 Sunshine Coast Regional Council
📍 Queensland
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