Job Description

Sharon AI is building the infrastructure powering the next generation of artificial intelligence. Operating across high-performance GPU compute, AI infrastructure and large-scale technology environments, we are focused on delivering reliable, scalable and secure infrastructure solutions that support advanced AI workloads.

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As we continue to grow, we are looking for a hands-on Data Centre Technician to join our operations team and support the day-to-day management of critical infrastructure environments. This is an exciting opportunity to work directly with next-generation AI infrastructure and enterprise-grade hardware within a fast-paced, high-growth technology company.

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If you enjoy working in live operational environments, solving technical problems and being part of a team delivering cutting-edge infrastructure, we'd love to hear from you.

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What You'll Be Doing

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- Install, configure and maintain data centre hardware including servers, storage systems, networking equipment and racks
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- Perform structured cabling works across copper and fibre infrastructure to industry standards
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- Support rack and stack deployments, hardware upgrades, migrations and decommissioning activities
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- Monitor systems and respond to operational alerts, incidents and service requests
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- Troubleshoot hardware, connectivity and infrastructure-related issues
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- Support high-performance compute and AI infrastructure environments
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- Maintain accurate documentation including layouts, asset registers and operational procedures
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- Conduct routine inspections across power, cooling, airflow and physical infrastructure systems
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- Follow change management and operational governance processes aligned to ITIL practices
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- Work collaboratively with engineers, vendors and operational stakeholders to ensure service reliability and uptime
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What We're Looking For

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- Proven experience working within live data centre or critical infrastructure environments
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- Strong hands-on knowledge of server hardware, structured cabling and networking concepts
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- Experience with fibre and copper cabling installation, testing and troubleshooting
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- Familiarity with switching, routing and enterprise infrastructure environments
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- Understanding of PDUs, UPS systems and cooling infrastructure
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- Strong problem-solving capability and ability to work independently
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- Excellent communication and documentation skills
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- Customer-focused mindset with robust attention to detail
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- Working knowledge of ITIL processes and service management principles
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- Relevant certifications such as CompTIA, ITIL or similar are highly regarded
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Desirable Qualifications

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- CompTIA Server+, Network+ or similar infrastructure certifications
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- ITIL Foundation certification or exposure to structured IT service management environments
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- Experience working within enterprise, hyperscale or high-performance compute data centre environments
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- Exposure to DCIM tools, monitoring platforms or infrastructure management systems
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- Basic scripting or automation knowledge (e.g. PowerShell, Python) is advantageous
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- Experience supporting GPU infrastructure or AI-related compute environments will be highly regarded
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Why Join Sharon AI?

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At Sharon AI, you'll work alongside talented technical teams building advanced infrastructure supporting the future of AI. This is an opportunity to gain exposure to enterprise-scale environments, cutting-edge compute platforms and rapidly evolving technologies in one of the industry's most exciting growth areas.

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Our values

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Integrity - Innovation - Collaboration - Wellbeing - Inclusion

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If you're looking to grow your career within a high-performance technology environment and work with next-generation AI infrastructure, we'd love to hear from you.

📌 Datacenter Technician (New South Wales)
🏢 Sharon AI
📍 New South Wales