Job Description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is key to you."

n

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

n

Candidate profile (title) What you need to know

n

Candidate profile (text) - Default language Working at IKEA has its benefits and rewards:

n

n
- $29.65 base hourly pay rate
n
- Above award rates and penalty rates (including Sunday and Public Holidays)
n
- 5 weeks' Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
n
- 24/7 access to our Employee Assistance Program for health and wellbeing support
n
- 15% Co-worker discount
n
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
n
- Co-worker uniform provided
n
- Free Co-worker parking
n
- Bonus programme (where eligible)
n
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
n
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
n

n

Additional Information:

n

n
- This role is Permanent Part-time 50hrs/fortnight
n
- The internal job title for this role is Sales Co-worker
n
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work 3 out of 4 weekends in a month (both Saturday and Sunday).
n
- This role requires availability to work store operating hours as listed below:n n
- o Sunday to Wednesday 8:00am to 8:00pm
n
- o Thursday to Saturday 8:00am to 9:30pm
n

n

n

Key responsibilities (title) Who you are

n

As a Sales Co-worker in our Self Serve Warehouse & Outdoor department, you enjoy a role that combines customer service, active selling, stock handling and daily operational tasks.



You are comfortable working in a physically active retail environment, helping customers with their purchases while ensuring stock is available, organised and ready for sale.

n

You are or have:

n

n
- Previous experience in customer service, retail sales, warehousing, logistics, trade, hardware or other physically active environments.
n
- Passionate about creating a positive customer experience and helping customers find the right products and services.
n
- Confident engaging with customers, preparing delivery orders and actively selling IKEA products and services.
n
- Physically capable of repetitive manual handling, able to stand for up to 8-hours per-shift and walk approximately 15,000 and moving stock using mechanical aids.
n
- Comfortable using computers, handheld devices and digital systems to complete daily operational tasks.
n
- A strong team player who can work independently while contributing to a collaborative environment.
n
- Detail-oriented with the ability to maintain safe, organised and well-stocked sales and warehouse areas.
n
- Interested in developing your retail career, with the ambition to take on additional responsibilities and future leadership opportunities.
n

n

Team vision ( title) About this work area

n

As Sales Co-worker in the Self Serve Warehouse & Outdoor department, your responsibilities will include:

n

n
- Serving customers by understanding their needs, providing product advice, supporting delivery orders and actively selling the IKEA range.
n
- Preparing, replenishing and condensing stock to ensure products are available and presented correctly for customers.
n




- Moving pallets and handling stock safely using approved lifting techniques and mechanical aids.
n
- Maintaining the Outdoor and Self Serve Warehouse areas to ensure they are safe, tidy, fully stocked and ready for trade.
n
- Processing customer returns, checking for damages and returning saleable products to stock.
n
- Work closely with your team and other departments to build an inclusive, collaborative environment.
n

n

Let's connect Our team within IKEA

n

Let ́s connect At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.

n

We are guided by our cultures & values, creating a great place to work.

n

We stand for equality, diversity and inclusion.

n

We care about people & planet and promote health & wellbeing.

n

We nurture your development and provide career opportunities to unlock your potential.

n

Local section (title) We need people like you

n

Local section (text) At IKEA, work is so much more than a job. Come join us!

n

Why you will love us

n

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

n

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

n

Our vision, "to create a better everyday life for the many people" inspires and guides us in everything we do. This is IKEA.

n

What we all have in common

n

n
- Living our values
n
- Being your unique self, while respecting and including others
n
- A passion for home furnishing
n
- Performing & delivering while learning & developing
n

📌 Sales Co-worker (Self Serve Warehouse) (New South Wales)
🏢 Inter IKEA Systems
📍 New South Wales