Job Description

Australian Venue Co. is looking for experienced Gaming Managers to join our teams across Southeast Queensland.

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We currently have opportunities at:

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Springlake Hotel | Mihi Tavern

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As Gaming Manager you will take ownership of gaming operations within venue, working closely with the Venue Manager to deliver strong commercial results, excellent guest experiences and consistently high compliance standards.

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What's on offer?

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- Competitive salary + Super
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- Discounts across 260+ venues in Australia and Recent Zealand
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- Genuine investment in your development and career progression
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- The opportunity to take ownership of gaming operations within an established venue
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- Support from experienced venue and operational leadership teams
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About the role

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As Gaming Manager, you'll be responsible for the day-to-day operation and performance of the gaming room at your venue.

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Your responsibilities will include:

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- Leading daily gaming operations and maintaining a strong floor presence
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- Driving gaming revenue, performance and agreed KPIs
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- Reviewing results and identifying opportunities to improve performance
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- Supporting gaming promotions and customer engagement initiatives
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- Ensuring compliance with Queensland gaming legislation and responsible gambling requirements
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- Maintaining harm-minimisation and self-exclusion procedures
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- Managing operational audits,



cash controls and reporting
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- Recruiting, training, coaching and developing gaming team members
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- Working closely with the Venue Manager and broader leadership team
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- Delivering a welcoming and responsible experience for every guest
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About you

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You'll ideally bring:

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- Previous experience as a Gaming Manager, Gaming Supervisor or senior gaming team member
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- Strong commercial understanding of gaming performance and KPIs
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- Sound knowledge of Queensland gaming compliance and responsible gambling requirements
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- Proven ability to lead, coach and develop a team
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- Strong communication, organisation and customer-service skills
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- A hands‐on leadership style
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- Flexibility to work peak trading periods, including evenings and weekends
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- Current Queensland RSA and RSG certificates
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- Current RMLV and Approved Manager approval, or willingness to obtain them
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- A current Gaming Nominee licence, or eligibility and willingness to obtain it
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- Customer Liaison Officer experience is desirable but not essential
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If you're an experienced gaming professional ready to take ownership of a gaming operation and build your career with Australian Venue Co., we'd love to hear from you.

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Australian Venue Co. values diversity and is committed to creating an inclusive workplace where everyone feels welcome.

📌 Gaming Manager | Ipswich (Queensland)
🏢 Australian Venue
📍 Queensland