Job Description

You will be responsible for the end-to-end success of assigned digital initiatives and complex products. We are looking for a logical, systematic thinker who can navigate the ambiguity of large-scale digital projects, translate high-level business features into technical excellence, and drive collaboration across cross-functional teams.

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Organisational Structure

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As a Business Analyst, you will operate as a high-impact individual contributor at the heart of our cross-functional ecosystem. Reporting directly to the Delivery Manager, you will serve as a vital bridge between our technical teams and business operations.

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This permanent full-time position is based from our Byron Bay HeadQuarters or Varsity Lakes Gold Coast office (with a minimum 1 day a week in our Byron Office for team collaboration).

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A Day in the Life

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- Lead high-impact workshops and interviews, using advanced business process modelling to design solutions that meet long-term business goals
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- Take full accountability for prioritising and maintaining the sprint backlog, balancing complex stakeholder needs with technical constraints.
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- Build strong, trust-based relationships across Marketing, IT, and Product teams to drive alignment.
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- Lead User Acceptance Testing (UAT) and develop user guides and communications to assist end-users for go-live.
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- Develop project plans and contribute to status meetings and business readiness refinement.
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- Act as the primary "voice" between design, tech, and the business, inspiring alignment and building high-trust relationships with internal teams like Marketing, IT, and Operations
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To be a Front Running Candidate

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- Minimum 5+ years experience as a Business Analyst, specifically within the digital space and Agile projects.
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- Strong logical thinker with the ability to bridge business needs and technical constraints quickly. Experience with CMS platforms (Salesforce preferred) is highly regarded.
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- Proven expertise in backlog management, user story creation, UAT coordination, and end-to-end delivery management.
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- Exceptional communication skills with a track record of building trust across cross-functional teams (e.g., Marketing, IT, Operations).
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- Highly organised, comfortable managing multiple tasks, and proactive in driving work forward amidst ambiguity.
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- The successful candidate will be required to undergo a Qantas background check
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Why TripADeal?

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- Competitive salary package, training & career progression
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- Fun, casual work setting where shoes are optional
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- Regular social get togethers
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- Additional Paid Leave at selected Length Of Service milestone achievements
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- Staff travel discounts on air travel, accommodation and holidays
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- $600 per calendar year for reimbursement towards health and wellness activities
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- Novated leasing and salary packaging available
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- Employee Assistance Program
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- Savings and discounts on groceries, shopping, entertainment, and more
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- Volunteer leave as part of giving back to the local community to give back to the local community
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- Generous parental leave support program with paid superannuation during paid & unpaid parental leave
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Be part of a company that is one of a kind in its culture, spirit and passion. Join a proud & growing team that offers quality, hassle free & affordable travel experiences.

📌 Business Analyst (City of Gold Coast)
🏢 TripADeal
📍 City of Gold Coast