Orthodontics at Parramatta is our latest state of the art clinic from My Dental Group. We aim to provide a relaxing and comfortable environment for our patients and their families and are committed to providing exceptional patient care with a positive work culture.

We are seeking a highly motivated Administration Healthcare Assistant to join our team. This is a full-time position, and we are looking for someone who is passionate about delivering excellent service and thrives in a quick-paced environment.

Key Responsibilities:

- Manage appointments
- Answer phone calls, sending and receiving emails
- Co-ordinate patient scheduling and appointment reminders
- Ensure accurate patient record keeping and data entry
- Handle patient correspondence from external providers
- Provide excellent customer service to patients and families
- Maintain patient confidentiality and privacy at all times
- Assist with billing and payment options
- Perform general administrative tasks such as filing and scanning
- Maintain stock levels and order office supplies as needed




- Responsible for weekly banking and reconciling end of day accounts
- Assist with sterilisation of instruments when required (full training provided)

Our Ideal Candidate Will Have:

- A high level of initiative and motivation
- Professional presentation, reliability, and a strong work ethic
- Excellent time management skills and ability to prioritise tasks
- Strong communication and interpersonal skills
- A team-oriented attitude with a positive approach to work
- Flexible availability, able to work between 7:30 AM to 6:30 PM, Monday to Friday
- Exceptional phone etiquette and a friendly demeanor
- High level of computer literacy
- Attention to detail
- Ability to build rapport with patients and their families

This role is ideal for someone who is committed to excellence in their work, has a vibrant personality, pays attention to detail, and is looking for a long-term opportunity in a supportive environment.

📌 Administration Healthcare Assistant (North Parramatta)
🏢 Orthodontics at Parramatta
📍 North Parramatta