Mackay Hospital and Health Service is dedicated to delivering quality health care across the Mackay, Isaac, and Whitsunday regions.

Join our growing Health Service and be part of a culture built on collaboration, trust, respect, and teamwork.

Whether you’re working in regional, rural or remote settings, we offer unique opportunities and experiences you won’t find in a metropolitan hospital.

Role details The Care In The Right Setting at the Mackay Base Hospital is seeking applications for an Administration Officer to join their team on a temporary basis.

For information on how to apply and the mandatory requirements for this role, please refer to the attached Role Description.

Your opportunity To provide high quality effective and effective administrative ward clerk and project support to the CaRS Team. This position enables an opportunity of initiative to take ownership where appropriate, work with high levels of communication and have the ability to adapt to a fast-paced evolving work environment.

About The Team The Care in the Right Setting (CaRs) program aims to improve access to health care and reduce the demand on hospitals by improving flow and promoting the right care in the right time for the right outcome. The CaRS Team includes Hospital in The Home (HiTH), Geriatric Emergency Management Rehab-Hospital in the Home (GEMR-HiTH), Residential Aged Care Facility Support Service (RaSS) and Geriatric Emergency Department Intervention (GEDI) care providers. Patients receive quality care that is tailored to their individual health care needs.

This is a 7-day service, operating across weekends and public holidays,



to ensure continuous care and support for patients in their homes.

The HiTH/GEMR-HiTH service is a hospital substitution service with the expressed aim to provide medical, nursing and allied health care to patients in their home environment. Without this service, eligible patients would otherwise be admitted to hospital for monitoring/treatment in a traditional inpatient bed.

The RaSS model provides care in partnership with RACF's and GP's to improve patient choice of care setting and the quality and safety of care across the care continuum.

The Watchhouse model provides care in partnership with Mackay Queensland Police Services (QPS) to provide care at the Mackay Watchhouse – thereby reducing preventable Emergency Department admissions and inpatient stays.

About Our Hospital And Health Service

Mackay Hospital and Health Service has 6 hospitals, 2 multi-purpose health services and 4 community health centres that employ more than 3,500 staff. The district covers an area of approximately 90,000km2 and provides services to patients and their families in Bowen, Cannonvale, Clermont, Collinsville, Dysart, Glenden, Mackay, Middlemount, Moranbah, Proserpine and Sarina.

Some Of Our Great Benefits On Offer

- Competitive wages, salary packaging and leave entitlements
- Flexible working arrangements
- A diverse work culture
- Career development
- Professional development opportunities
- Education opportunities, Study and Research
- Paid parental leave
- Employee Assistance Program (EAP)
- Discounted Private Health Insurance
- Fitness Passport

Occupational group Administration

📌 Administration Officer - Care In The Right Setting (Mackay)
🏢 Mackay Hospital And Health Service
📍 Mackay