- Opportunity to support primary health care initiatives and contribute to better health outcomes across Melbourne's north, west and inner-city regions.
- Full-time (1.0 FTE) Permanent role
- Remuneration: Band 1 - $59,638.10 - $66,429.40 + 12% superannuation + generous NFP salary packaging options up to $18,550
- Location - 737 Bourke Street, Docklands Victoria 3008, Close to Southern Cross Train Station, Onsite or Hybrid; WFH (2-3 days)

You will provide essential operational and administrative support to the Primary Health Care Improvement (PHCI) team within the Health Systems Integration business unit. The PHCI team works to strengthen primary care to deliver integrated, person-centred, accessible, and coordinated care. Your role will be pivotal in supporting the team's day-to-day operations, calendar management, document preparation, and knowledge management systems to ensure efficient and effective delivery of programs and services. This is an ideal role for an organised and proactive administrator looking to deepen their experience in primary health care support and contribute to better health outcomes for the community.

About Us

We are North Western Melbourne Primary Health Network (NWMPHN), Victoria's largest independent, locally governed and run, not-for-profit PHN, dedicated to improving primary health care in Melbourne's northern, western and inner-city areas. We help people stay well by commissioning health services to deliver better and more accessible primary care.

What are PHNs?

PHNs have been established with two key objectives:





- increasing the efficiency and effectiveness of services for community members, particularly those at risk of poor health outcomes
- Improving coordination of care to ensure people receive the right care in the right place, at the right time.

At NWMPHN, we offer:

- Flexible working arrangements, including work-from-home options.
- 6 days of additional leave per calendar year supporting work-life balance
- NFP salary packaging options for up to $18,550
- Additional paid leave during end of year close period.
- Generous paid parental leave for all carers
- Stay fit with access to 249+ gym and pool facilities via Fitness Passport
- Option to apply for additional purchased leave (48/52)
- Opportunities for professional development and career progression.
- Access to Employee Assistance Programs

For more information on Staff advantages, please visit: https://nwmphn.recruitmenthub.com.au/Staff-Benefits/ What will my typical week look like:

- Providing high-level administrative support to the PHCI team, including complex calendar and scheduling management
- Supporting meeting coordination, minute-taking, and operational logistics for the Director and PHCI team.
- Drafting correspondence, sourcing information, and preparing documents and communications as required




- Contributing to project support by developing resources, program documents, and communications

About you:

- Strong organisational skills with demonstrated ability to manage competing priorities and deadlines
- Excellent written and verbal communication skills, with experience drafting, reviewing, and editing documents
- Confident in using technology and systems, including Microsoft Office Suite
- Experience maintaining accurate records and developing systems for efficient workflow management.
- High level of professionalism in dealing with diverse stakeholders and maintaining confidentiality

NWMPHN is proud to be an Equal Opportunity Employer. We recognise the importance of attracting and retaining talent that reflects the diverse community we live in. Research shows that teams with diverse experiences and perspectives are more creative and better problem-solvers. We strongly encourage applications from Aboriginal and Torres Strait Peoples.

We welcome applications from people with diverse backgrounds and lived experiences. If you bring curiosity, adaptability, and the right skills - even if you don't check every box in the responsibilities or qualifications section - we still encourage you to APPLY!

Should you need any specific support or accommodations during the recruitment process or afterwards, please reach out to the HR team at [email protected].

Candidates with valid work rights will be fully considered. The successful candidate will be required to undertake a National Police Check and Working with Children Check.

📌 Administration Support Officer, Primary Health Care Improvement (Melbourne)
🏢 Melbourne Primary Care Network
📍 Melbourne