15 Sep
|
Events Engine
|
Sydney
15 Sep
Events Engine
Sydney
Audio-Visual Technician L1 (Contractor)
Take charge of AV support for a top flight corporate site to ensure high level meetings, calls, events and presentations are at premium standard.
ROLE SUMMARY The primary function of the Audio-Visual Technician L1 (Contractor) is to provide AV technical support for all meeting rooms and AV equipment racks across our client’s campus. Working with the client’s in office team and our off-site team to ensure resolution in a timely manner.
All services should be delivered punctually at scheduled times. The Audio-Visual Technician L1 is expected to deliver a high level of customer service and provide proactive and reactive support efficiently. The Audio-Visual Technician L1 will perform incident management and escalate where appropriate.
Our client is a major fortune 500 global company, making for a high quality work place with future opportunities for growth and development
DUTIES AND RESPONSBILITIES The responsibilities of the Audio-Visual Technician L1 (Contractor) include, but are not limited to:
- Provide AV and VC set-up and technical support across all meeting rooms and VC equipped rooms
- Fault finding and troubleshooting.
- Perform L1 incident management.
- Escalate, raise, and update incidents to the regional lead.
- Support events involving AV systems.
- Provide reporting on room conditions and recommending upgrades and improvements.
- Carry out proactive health checks in accordance with SOP.
- Service continuity support including preparation for a restoration of service from Power Downs, Black Building Exercises and other planned or unplanned Business Continuity Management activities.
- Assist with software upgrades
- Assist with support for video/audio conferencing problems. Investigate faults and recommend further actions to rectify.
- Help ensure all multi-media / presentation rooms are maintained in good working order.
- Quick response to emergency/ad-hoc requests
- Manual handling tasks will be required when necessary for moving equipment.
EMPLOYMENT DETAILS Employment Status: Contractor (ATN Required)
Contract Term: 1 Year Prorata to March 2027 with potential renewal or transfer to full time employment
Wage: 75,000 – 100,000 AUD (dependent on prior experience)
Working Hours: Monday through Friday 09:00-18:00 (1- hour lunch break)
Location: Central Sydney
Leave: All national Holiday and 10 days annual for Sick/Holiday leave
📌 Audio-Visual Technician(Contractor) (Sydney)
🏢 Events Engine
📍 Sydney