Position: BA/Delivery Lead

Location: Melbourne/Sydney

Type: Full-Time

Working time: Mon – Fri, 9 AM – 5 PM AEST/AEDT

About Us:

Automation Consulting Pty Ltd is a small, fast-growing Australian startup specialising in AI and automation consulting, helping businesses streamline operations with smart, scalable solutions.

Role Overview:

We’re seeking a versatile and logical BA/Delivery Lead to join our growing operations. This role combines Requirements Gathering, Process Mapping and Agile/SDLC Coordination. You will be the go-to person who helps identify problems, propose clear solutions, and lead initiatives to success.

Our ideal candidate thrives in fast-paced environments (startups, small teams), is easy to work with, and knows how to turn complexity into clarity. You will work directly with leadership and clients, often taking ambiguous problems and transforming them into actionable plans and professional presentations.

Key Responsibilities:

- Lead requirements gathering and shaping, and support organisational transformation.
- Lead technology delivery across business and technology teams.
- Build strong relationships and manage communication with key client accounts.
- Support end-to-end delivery, including planning, execution, monitoring, and reporting.
- Conduct business analysis activities such as requirement elicitation, gap analysis, process mapping, and solution validation.
- Create clear, solution-focused communication and insights, updates, and recommendations.
- Collaborate cross-functionally with technical, product, and operations teams.
- Define and track project KPIs and success metrics.
- Identify risks and propose mitigation strategies proactively.
- Support UAT and change adoption across stakeholders.
- Foster a culture of continuous improvement and strategic alignment.

Requirements:

- 3–6 years of experience in delivery management roles.




- Proven experience in startup or small business environments.
- Demonstrable Business Analyst experience with an ability to understand business goals and apply problem-solving and analytical thinking.
- Demonstrable experience in documenting and eliciting requirements – e.g., running workshops and converting to clear user stories and acceptance criteria.
- Ability to collaborate with the Development team and the QA function to assist in translating business requirements to technical requirements.
- Clear written and spoken communication in English, with a track record of being able to develop strong relationships with stakeholders of varying levels of seniority.
- Strong and independent ability to manage prioritisation, while balancing scope and time.

Nice to have

- Experience in delivering through Agile ways of working and SDLC.
- Ability to process map and use platforms such as Figma or Visio.
- Prior experience in technology delivery teams is favourable to have.

What We Offer:

- Market-competitive salary.
- Flexible working hours for work-life balance.
- Partnership approach (“work with us, not for us”).
- Laptop provided for work purposes.
- Contractors are responsible for their own taxes and business expenses.
- Collaborative and nurturing environment.
- Knowledge sharing and skill enhancement opportunities.
- Respectful and inclusive team culture.
- Long-term opportunity with ongoing projects and growth potential.

Hiring Process:

- Interview with AI Platform (Kattie Recruitment) – reviewed by the Hiring Manager
- Interview with Hiring Managers (2 rounds)
- Cultural Fit interview

Thank you for your interest in the BA/Delivery Lead role at Automation Consulting. Given the high volume of applications we've received, we're currently prioritising candidates whose experience most closely matches this role. We appreciate your understanding, and we'd love to stay connected for future opportunities that may be a better fit.

📌 BA/Delivery Lead (remote) (Sydney)
🏢 Automation Consulting
📍 Sydney