Account Manager - Oncology (Queensland)

Account Manager - Oncology (Queensland)

15 Sep
|
Magentus
|
Queensland

15 Sep

Magentus

Queensland

At Magentus , our goal is to create a healthier
society through technology. We do that by delivering smart
workflows that connect people, systems, and data - making care more
intelligent, efficient, and accessible. Whether it’s supporting
clinicians, streamlining operations, or improving patient outcomes,
we’re here to make a real difference in healthcare through digital
innovation. About the Role We're looking for an Account Manager -
Oncology to join our Clinical Services team. This role combines
clinical expertise, relationship management, training, and solution
consulting to support healthcare organisations using our oncology
software solution, Charm . Acting as a trusted clinical advisor,
you'll work closely with customers to optimise workflows, support
implementations, deliver training, and contribute to ongoing
product enhancements that improve patient care. This is a
customer-facing role that involves regular travel to healthcare
sites, supporting training, implementations, and ongoing customer
success. Key responsibilities: Build and maintain strong
relationships with customers and clinical stakeholders Act as the
primary clinical contact for assigned customer accounts Deliver
training and support to end users to maximise adoption and success
Support software implementations, upgrades, and go-live activities
Provide clinical guidance and assist with the resolution of complex
issues Gather customer feedback and identify opportunities for
product and service improvements Collaborate with Product,
Development, and Project teams to enhance clinical solutions Assist
with testing, documentation, training resources, and user guides




Monitor customer satisfaction and contribute to positive client
outcomes About You You are a clinically experienced healthcare
qualified who enjoys building relationships, solving complex
problems, and using technology to improve healthcare outcomes. You
thrive in a customer-focused environment and are confident engaging
with a diverse range of stakeholders. You’ll bring: Degree
qualification in Pharmacy Minimum 5 years' clinical experience
within a public or private hospital environment Oncology and/or
haematology experience will be highly regarded Strong communication
and stakeholder engagement skills Excellent problem-solving and
relationship management abilities Experience delivering training,
education, or clinical support Ability to manage competing
priorities and work autonomously Willingness to travel regularly to
customer sites as required Why Join Magentus? At Magentus, we live
our values every day: One Team | Constant Evolution | We Care |
Make A Difference | Trust What's in it for you: The opportunity to
make a genuine impact on healthcare outcomes Work with a
market-leading oncology solution trusted by healthcare
organisations across Australia Collaborate with passionate
clinical, product, and technology professionals Ongoing learning
and development opportunities to support your career growth Real
ownership and influence in shaping customer outcomes and product
improvements Hybrid flexibility and a supportive team culture
Meaningful work that helps clinicians deliver better patient care
Ready to bring your energy and organisation to a team that cares?
Apply now and help us make a difference at Magentus!

📌 Account Manager - Oncology (Queensland)
🏢 Magentus
📍 Queensland

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