15 Sep
|
VOCUS
|
Victoria
Job Description
VOCUS is seeking a Senior Manager - Credit Risk & Payment Assistance to lead the enterprise-wide customer risk lifecycle across Consumer Energy and Telco. The role defines portfolio risk, fraud prevention, payment assistance, collections and recoveries, balancing customer outcomes with regulatory obligations.
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Reporting to the GM - Service, you will guide risk appetite, portfolio performance and payment strategy, while sponsoring transformation that strengthens controls and accelerates automation
📌 Senior Director: Credit Risk & Payment Strategy (Victoria)
🏢 VOCUS
📍 Victoria