Job Description

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- Provide customer-focused academic support and course administration across the student lifecycle
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- Work with academic leaders, faculty members and University stakeholders
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- Implement faculty-wide academic administration process improvements
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- Coordinate academic governance committees, including Learning and Teaching, Examination, Academic Progression, Curriculum and Course Advisory committees
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- Maintain accurate course, subject and student data across academic administration systems and processes
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- Support compliance with legislation, regulatory standards, professional requirements and University policies
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- Support course accreditation, course review, material change notifications and professional association submissions
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- Develop and implement teach-out and transition plans
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- Coordinate course and subject review processes, including data validation, reporting and stakeholder updates
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- Process and distribute student results accurately and on time
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- Maintain student records, academic transcripts, parchments, graduation documentation and certification records
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- Manage antecedent institution and archived records and respond to student records enquiries
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- Undertake privacy and data integrity checks
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- Track project timelines, deliverables and risks and provide status updates
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- Coordinate follow-up actions
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- Contribute to internal audits, risk management, continuous improvement and high-performing academic administration practices
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Requirements

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- At least three years' experience in higher education, VET or a dual-sector workplace
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- A bachelor's degree or relevant equivalent experience
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- Qualifications in project, process or change management highly regarded
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- Knowledge of TEQSA, ASQA, the Higher Education Standards Framework,



Standards for RTOs 2015, ESOS and the National Code 2018
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- Experience in student records, results processing, certification documentation, academic governance or course administration
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- Demonstrated ability to manage projects and deliver measurable process and service improvements
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- Experience using Lean, Six Sigma or similar approaches
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- Strong data management, reporting and problem-solving skills
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- Ability to manage competing priorities
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- Strong stakeholder relationship-building and communication skills
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- Commitment to quality, compliance, accuracy, teamwork and continuous improvement
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Core Competencies

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Demonstrates expertise in academic administration, project management, and compliance within higher education, ensuring accurate data management and stakeholder engagement throughout the student lifecycle.

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Highest-signal resume keywords

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- Academic Administration
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- Project Management
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- Data Management
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- Stakeholder Relationship-Building
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- Compliance with Regulatory Standards
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Hard Skills

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- Course Administration
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- Results Processing
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- Certification Documentation
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- Process Improvement
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- Data Validation
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- Reporting
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- Change Management
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- Lean Methodology
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- Six Sigma
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- Privacy and Data Integrity Checks
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Soft Skills

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- Communication Skills
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- Problem-Solving Skills
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- Teamwork
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- Ability to Manage Competing Priorities
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- Commitment to Quality
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Certifications & Qualifications

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- Bachelor's Degree
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- Qualifications in Project Management
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Industry Keywords

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- Higher Education
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- VET
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- TEQSA
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- ASQA
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- Higher Education Standards Framework
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- Standards for RTOs 2015
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- ESOS
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- National Code 2018
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- Academic Governance
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- Continuous Improvement
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📌 Academic Administration Coordinator (Queensland)
🏢 Jobtailor
📍 Queensland