Shred-X is seeking a proactive, commercially minded Business Development & Branch Support professional based in Perth.

In this role, you’ll generate new business, convert prospects into active customers and grow existing accounts through cross-selling. You’ll also provide essential branch and administrative support, coordinating customer requirements and service delivery to ensure a consistently high-quality customer experience.

What You'll Do

- Identify, research and engage prospective customers through proactive outbound sales activity.
- Manage a portfolio of small-to-medium existing customer accounts.
- Build strong customer relationships through regular calls, emails and follow-up.
- Identify cross-sell opportunities and introduce customers to additional Shred-X services.
- Prepare, present and follow up quotations, proposals and service agreements.
- Manage opportunities from initial contact through to quotation, acceptance, onboarding and handover.
- Maintain accurate CRM records, including contacts, activities, opportunities, quotes and next actions.
- Coordinate new customer onboarding with operations, logistics, customer service, finance and other internal teams.
- Ensure customer requirements, pricing and service information are accurately documented.
- Resolve routine customer enquiries, service requests and issues promptly.
- Work within approved pricing and commercial guidelines, seeking approval for exceptions where required.
- Participate in sales meetings, training, operational briefings and toolbox meetings.

What You'll Bring

- Experience in outbound sales, telesales,



business development, customer acquisition or a similar customer-facing role.
- Confidence initiating outbound phone conversations and developing new customer relationships.
- Experience working to activity, conversion, revenue and gross-margin targets.
- Strong ability to understand customer needs and clearly communicate service benefits.
- Excellent written, verbal and administrative skills.
- Strong organisation, time-management and follow-up discipline.
- Experience using CRM or customer-management systems.
- Confidence using Microsoft Office and digital communication tools.
- High attention to detail, accuracy and professional standards.
- A proactive, resilient and customer-focused approach.
- Strong questioning, listening and qualification skills.
- A collaborative mindset, openness to feedback and commitment to continuous improvement.

Why join Shred-X?

At Shred-X, you’ll join a growing business where your contribution is recognised, your development is supported and your work makes a real difference.

- Competitive salary package
- Potential career progression opportunities across sales, operations and the broader Shred-X business.
- A supportive team where you can learn, contribute and grow.
- The opportunity to support sustainability through secure e-waste and IT asset disposal services.
- A stable, full time, office-based role with clear expectations, systems and support.

Shred-X is proud to be an equal opportunity employer. We welcome applications from people of diverse backgrounds, experiences and perspectives.

📌 Business Development & Branch Support (Perth)
🏢 Shred-X
📍 Perth