Business Support Officer

Are you a motivated communicator with strong organisational skills? Do you want to be part of a growing industry that’s making a positive impact on the environment? Join our dynamic team and help us deliver clean energy solutions to more homes and businesses.

About Us

We are a fast-growing solar energy company committed to providing sustainable and affordable solar solutions. Our mission is to help customers save on energy costs while reducing their carbon footprint. We are a fun, down-to-earth team that believes in working hard, supporting each other, and celebrating wins along the way.

The Role

We are seeking a Business Support Officer to join our team. This is a dual role where you will be the first point of contact for potential customers, while also providing vital administrative support to keep our operations running smoothly.

Key Responsibilities

- Make outbound and receive inbound calls to potential customers.
- Qualify leads, answer enquiries, and schedule phone consultations and site inspection for our operations team.
- Maintain accurate records of customer interactions in our CRM system.
- Email Management
- Enter recent jobs accurately into our job management software system.
- Prepare and complete compliance documentation for installations.
- Maintain accurate and up-to-date records in our CRM and job management systems.




- Provide daily operational support to the team – Including scheduling, coordinating installers, and managing follow-ups.
- Assist with coordinating installations and customer follow-ups.
- Maintain organised and accurate records in CRM and other systems.
- Assist with general administration duties, and ad hoc tasks to keep the office running efficiently.

What We’re Looking For

- Excellent phone manner and customer service skills.
- Strong attention to detail and accuracy in data entry.
- Ability to multitask and manage competing priorities.
- Experience with job management or CRM software - Ideally, in simPRO (will provide training if needed).
- Some understanding of compliance and documentation requirements (solar/renewable energy experience an advantage, but not essential).
- A proactive, positive attitude and willingness to learn.

What We Offer

- Competitive salary
- A positive and collaborative work environment.
- Training in both solar industry knowledge and software systems.
- The satisfaction of contributing to a cleaner, greener future.

? How to Apply If you’re passionate about customer service, sales, and sustainability, we’d love to hear from you! Please send your CV and a short cover letter outlining why you’re the perfect fit for this role.

📌 Business Support Officer (Capalaba)
🏢 Solar Install
📍 Capalaba