About the opportunity

Are you an experienced Care Manager or Community Care Manager looking for an opportunity to have a genuine impact on the way community care is delivered? Nurse Next Door Kiama is looking for an experienced Registered Nurse to take ownership of clinical quality, care delivery, team leadership and the client experience across our growing community care service.

This is a senior leadership position for someone who already understands the realities of community care and is confident managing complex client needs, leading frontline teams, working with families and professionals, and balancing clinical quality with the operational demands of a growing service.

Based from our Dapto office, you'll also spend time in the community visiting clients, meeting families, supporting our team and building strong relationships with referral partners across the Illawarra.

If you're an experienced community-care leader who wants to help build something rather than simply manage a caseload, we'd love to hear from you.

About Nurse Next Door Kiama

At Nurse Next Door Kiama, our purpose is simple: Making Lives Better® through Happier Ageing®.

We provide Support at Home and NDIS Disability Support across our local community.

We believe great care is about more than completing a task. It's about understanding the person, building trust, finding a better way and creating the little moments that make a real difference.

Our values are

? Admire people

? Wow customer experience

? Be compassionate about making a difference

? Find a better way

We're growing quickly and are looking for an experienced leader who can help us build the next stage of our service.

What you'll be responsible for

As our Care Manager / Community Care Manager, you'll have genuine ownership of the clinical, operational and people leadership of our community care services.

Your responsibilities will include

- Leading, mentoring and developing our Caregivers and Care Ambassadors.
- Providing clinical leadership and escalation support to the care team.




- Overseeing complex care, including catheter management, wound care and comprehensive clinical assessments.
- Assessing new clients and conducting Caring Consults with clients and families.
- Designing and reviewing personalised care plans around each client's goals, needs, risks and funding.
- Monitoring client care and responding appropriately as needs change.
- Managing clinical incidents, risks, complaints and quality issues.
- Maintaining high standards of clinical documentation, compliance and care delivery.
- Working closely with Care Services and Scheduling to ensure the right people are delivering the right care at the right time.
- Building strong relationships with GPs, hospitals, allied health professionals, families, support coordinators and other referral partners.
- Supporting recruitment, onboarding, coaching and performance development of our care team.
- Using AlayaCare and other digital systems to maintain strong visibility across care, communication and documentation.
- Identifying opportunities to improve systems, processes, clinical standards and the overall client experience.

About you

This is an experienced management position. We're looking for someone who has already worked in a Care Manager, Community Care Manager, Clinical Care Manager, Case Manager or similar senior community-care leadership role.

You'll bring

- Current AHPRA registration as a Registered Nurse.
- Demonstrated experience managing community-based care services.
- Proven experience leading, mentoring and supporting frontline care teams.
- Strong clinical knowledge and confidence managing complex care.




- Hands-on experience with catheter management and complex clinical assessments.
- Experience developing, reviewing and overseeing individualised care plans.
- Strong knowledge of Aged Care, Support at Home and/or NDIS.
- Experience managing clinical incidents, risks, complaints, documentation and compliance.
- Excellent communication and relationship-building skills.
- Strong organisation and the ability to manage competing priorities.
- Confidence using digital care-management systems, including AlayaCare or similar.
- A practical, solutions-focused approach and a willingness to find a better way.
- A current Australian driver's licence.

Checks & requirements

You'll need, or be willing to obtain, the relevant employment screening checks, including:
- Aged Care National Police Check
- Working With Children Check
- NDIS Worker Screening Check

What we offer

- $115,000–$125,000 + Super, depending on experience.
- Monday to Friday working arrangements.
- Dapto-based leadership role with community visits as required.
- Company pool vehicle for work-related travel and client visits.
- Company laptop and smartphone.
- A genuine leadership position within a growing local organisation.
- The opportunity to influence clinical standards, team culture, systems and service delivery.
- A supportive leadership environment where initiative, accountability and finding a better way are valued.
- The chance to help build a community care service that puts the client experience at the centre of everything we do.

Why this role?

We're not looking for someone who simply wants another nursing job. We're looking for an experienced community-care leader who knows how to:

Lead people.

Manage complexity.

Support clients and families.

Maintain clinical standards.

Solve problems.

And make things better.

If that's you, you'll have the opportunity to bring your experience into a growing local business where you can genuinely influence the way care is delivered across our community.

📌 Care Manager (Registered Nurse – Community Care) (Dapto)
🏢 Nurse Next Door Kiama
📍 Dapto