Job Description

n
- Lead the end-to-end credit risk automation program and associated delivery roadmap
n
- Lead a newly established capability improving how home loan applications move through the credit assessment process
n
- Identify opportunities to improve automated decisioning outcomes
n
- Simplify policy and process frameworks
n
- Enhance customer experiences while maintaining responsible lending and risk standards
n
- Partner across Credit Risk, Home Buying, Operations, Product, Technology and Analytics
n
- Improve credit decisioning outcomes with analytics, technology and policy teams
n
- Translate analytical insights into practical policy, process and automation solutions
n
- Drive simplification initiatives that improve customer experience and operational efficiency
n
- Influence strategic decisions through data-driven recommendations and governance engagement
n
- Manage risks, dependencies and delivery priorities across multiple initiatives
n
- Build capability within a multidisciplinary team of credit risk and analytics professionals
n
- Foster collaboration, continuous improvement and evidence-based decision making
n

n

Requirements

n

n
- Significant experience within mortgage credit risk, home lending, portfolio management or credit strategy
n
- Deep knowledge of Australian retail lending and responsible lending requirements
n
- Experience balancing customer outcomes, portfolio quality, risk appetite and regulatory obligations
n
- Proven success influencing senior stakeholders and leading complex change initiatives
n
- Experience working within credit decisioning and automated lending environments
n




- Understanding of decision engine platforms, business rules frameworks and credit decisioning ecosystems
n
- Demonstrated hands-on experience using analytical tools such as SQL, SAS, Python, R or similar platforms
n
- Exposure to workflow automation initiatives and process optimisation programs
n
- Knowledge of credit strategy systems and decisioning technologies used to support lending outcomes
n
- Understanding of data architecture, data lineage and information flows supporting credit risk decisions
n
- Experience using advanced analytics and portfolio insights to inform policy, strategy or operational decisions
n
- Familiarity with machine learning, predictive modelling and AI-enabled decision support environments
n
- Experience using process mining, root-cause analysis or operational analytics to identify improvement opportunities
n
- Understanding of decision science principles and data-driven decision making
n
- Experience leading teams comprising analytics, policy, operational and technology specialists
n
- Degree qualification in Finance, Economics, Statistics, Mathematics, Data Analytics, Risk Management, Computer Science, Business or a related discipline (desirable)
n
- Postgraduate qualifications in Analytics, Risk, Finance,



Technology or Leadership (highly regarded)
n
- Relevant skilled certifications in risk, analytics, automation or technology disciplines (advantageous)
n

n

Core Competencies

n

Demonstrates expertise in leading credit risk automation programs and enhancing customer experiences through data-driven decision making. Proficient in leveraging analytical tools and technologies to improve credit decisioning outcomes while ensuring compliance with responsible lending standards.

n

Highest-signal resume keywords

n

n
- Mortgage Credit Risk Experience
n
- Credit Decisioning Environments
n
- Analytical Tools Proficiency
n
- Stakeholder Influence
n
- Process Optimisation
n

n

Hard Skills

n

n
- SQL
n
- SAS
n
- Python
n
- R
n
- Data Architecture
n
- Predictive Modelling
n
- Machine Learning
n
- Process Mining
n
- Root-Cause Analysis
n
- Decision Science Principles
n

n

Soft Skills

n

n
- Collaboration
n
- Continuous Improvement
n
- Evidence-Based Decision Making
n
- Change Leadership
n
- Influencing Senior Stakeholders
n

n

Certifications & Qualifications

n

n
- Risk Management Certification
n
- Analytics Certification
n
- Automation Certification
n
- Technology Certification
n

n

Industry Keywords

n

n
- Australian Retail Lending
n
- Responsible Lending Requirements
n
- Portfolio Management
n
- Credit Strategy
n
- Home Lending
n

n

Tools & Technologies

n

n
- Decision Engine Platforms
n
- Business Rules Frameworks
n
- Credit Strategy Systems
n
- Workflow Automation Tools
n
- Operational Analytics
n

📌 Senior Manager - Home Lending Credit Risk Automation (New South Wales)
🏢 Jobtailor
📍 New South Wales