Job Description

Administration Officer - Toowoomba

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Full Time (38 hours per week) | Fixed-Term to 30 June 2027

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SCHADS Level 3 | $80,020 - $85,797 per annum + Superannuation + Salary Packaging Benefits

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Keep Things Running. Support Great People. Make a Difference.

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At Lives Lived Well, we believe that with the right support, people can change.

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We're seeking a highly organised and proactive Administration Officer to join our South West Queensland and North West NSW team, based in Toowoomba.

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Supporting the Clinical Services Manager and three Team Leaders, you'll play an important role in keeping a diverse range of alcohol and other drug, mental health, and aged care programs operating smoothly across the region. This is a varied and rewarding position for someone who enjoys working in a busy environment, managing competing priorities, and providing exceptional administrative support.

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This role is full-time, onsite, Monday to Friday (8:30am - 4:30pm), and is offered on a fixed-term basis until 30 June 2027. Subject to future funding arrangements, there may be an opportunity for the position to become ongoing.

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Key Responsibilities

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- Provide high-quality administrative support to the Clinical Services Manager and Team Leaders.
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- Coordinate meetings, calendars, appointments and room bookings.
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- Prepare agendas, take minutes and distribute meeting documentation.
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- Maintain accurate records, databases and filing systems.
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- Assist with reporting, correspondence and compliance-related administration.
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- Support communication and information management across the service.
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- Respond professionally to enquiries from staff and external stakeholders.
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- Provide professional and welcoming front-of-house support to clients, visitors and stakeholders attending the office.
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- Contribute to the continuous improvement of administrative systems and processes.
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What We're Looking For

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To be successful in this role, you will have:

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- Administration,



project support or office coordination experience.
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- Demonstrated ability to quickly learn and confidently use multiple systems, databases and technologies, with the capacity to adapt to new processes and become productive with minimal supervision.
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- Experience supporting multiple managers or teams.
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- Strong diary management, meeting coordination and minute-taking skills.
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- Experience maintaining confidential information, records and databases.
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- Strong written, verbal and interpersonal communication skills.
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- A professional, friendly and client-focused approach, with confidence engaging with people from diverse backgrounds.
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- The ability to manage competing priorities, work autonomously and show initiative.
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- A proactive approach to problem-solving and delivering quality outcomes.
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Highly Regarded

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- Experience working in health, community services, mental health, alcohol and other drug services, disability, aged care or not-for-profit settings.
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- Qualifications in Business Administration or a related discipline.
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Why Join Lives Lived Well?

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- Five additional days of paid wellbeing leave each year.
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- Salary packaging benefits to increase your take-home pay.
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- Wellspring employee discounts across hundreds of retailers.
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- Employee Assistance Program for you and your family.
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- Ongoing learning, development and career progression opportunities.
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- The prospect to support a diverse range of alcohol and other drug, mental health and aged care programs across Queensland and New South Wales.
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- A genuinely inclusive workplace committed to diversity, equity and inclusion.
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Our Values

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The people who thrive at Lives Lived Well are those who share our values:

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- We are humble, human and full of hope.
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- We show up and share.
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- We ask "Why not?" and "What's next?"
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- We leave a positive wake.
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Lives Lived Well is an equal employment opportunity employer. We encourage applications from a diverse range of social, cultural and gender backgrounds that reflect our community, including First Nations Peoples.

📌 Administration Officer - Toowoomba (Toowoomba Regional)
🏢 Lives Lived Well
📍 Toowoomba Regional