Location: Perth CBD

Remuneration/Benefit: Competitive salary + yearly bonus

Support the management of strategic customer contracts, to deliver operational and commercial performance.

Aurizon is seeking an up-and-coming commercial specialist to support the management of two strategic customer contracts valued at approximately $80 million annually.

Based in Perth CBD, this role supports the Commercial Portfolio Manager manage two customer contracts. Focus areas include contract management, customer governance, operational performance, and ensuring commercial obligations are delivered.

Working closely with internal operational, supply chain and commercial teams, you'll act as the key interface between Aurizon and customers, ensuring contractual commitments are met and long-term partnerships are successfully maintained.

About the role:

Under the mentorship of the Commercial Portfolio Manager, you'll support the ongoing management and performance of two major customer contracts, develop a deep understanding of customer requirements and work collaboratively across the business to deliver safe, efficient and commercially sustainable outcomes.

This is not a traditional sales or business development role. Success will come from your ability to manage complex commercial agreements, build stakeholder relationships, optimise contract performance, and coordinate operational and commercial outcomes across a large organisation.

In this role you will:

- Deliver the commercial performance of two strategic customer contracts

- Monitor and report on contractual obligations,



service levels and key performance metrics

- Coordinate contract reviews, governance meetings and customer engagement activities

- Support contract renewals, variations and commercial negotiations as required

- Provide forecasting, reporting and commercial analysis to support decision making

- Work closely with operational teams to resolve issues and improve service delivery

- Ensure customer requirements are effectively translated into operational plans

- Identify opportunities to improve efficiency, service outcomes and contract performance

About You You are an up-and-coming commercial specialist looking to grow your experience managing major customer contracts within a complex operational environment.

Excellent communication and relationship management skills are essential.

We are particularly interested in candidates with experience in:

- Rail, transport or logistics

- Bulk commodities, mining or resources

- Supply chain or infrastructure organisations

- Contract management and commercial performance

- Operational account management within large corporate environments

Experience managing long-term commercial contracts,



customer governance frameworks and operational stakeholder relationships will be highly regarded. This role would suit a Account Manager who is ready for their next step in their career. Please note: This role is focused on managing and optimising existing customer contracts and operational outcomes rather than new business acquisition or sales generation.

What we offer you:

At Aurizon, we support the development and growth of our employees. With a national portfolio of operations, we offer long-term and exciting career opportunities.

Some of our benefits include:

- Development and growth opportunities.

- Access to mentoring and development programs.

- Discounts on selected health insurance funds, personal travel, gyms, vehicles and retail brands.

- Parental leave program and super booster.

About Aurizon. https://youtu.be/PHESxVZ6dQY

Aurizon is Australia’s largest rail freight operator and a top 100 ASX company. Each year, we deliver more than 250 million tonnes of Australian commodities right across the country. Aurizon is crucial to the Australian economy, connecting miners, primary producers and industry with international and domestic markets.

Look to Aurizon for a diverse and collaborative culture.

At Aurizon, we are proud of our diverse, team-oriented, creative and high-performance culture. We celebrate the contribution of every employee and provide opportunities for career development in a dynamic, caring, and inclusive work environment.

To learn about us and our company values, please visit www.aurizon.com.au/careers

📌 Commercial Account Manager (Perth)
🏢 Aurizon
📍 Perth