Join the Bowser Bean Canadian Team! (AM Shifts)

Customer Service Representative

Who we are

Bowser Bean Café is proudly Australian-owned and family-run, with over 30 years of experience serving regional Victoria and New South Wales. Our mission is simple: to serve and support our communities.

With 35 sites (and growing!), our reputation is built on great coffee, fresh food, and outstanding service. We’re proud of how far we’ve come – but we’re even more excited about where we’re going. That’s where you come in.

The Role - Customer Service Representative (CSR)

As a CSR, you’ll be the face of Bowser Bean. Every smile, every coffee, and every interaction shapes our customers’ day – and you’ll play a key role in making Bowser Bean worth stopping for.

Your responsibilities will include:

- Making great barista coffee
- Preparing fresh, quality food products
- Serving customers with energy and positivity
- Keeping the store clean, tidy, and welcoming
- Supporting the team with other tasks as required

Who We’re Looking For

We’re after enthusiastic, proactive team players who:





✔ Love working with people and bringing a smile to someone’s day

✔ Can juggle multiple tasks with confidence

✔ Take pride in their work and presentation

✔ Have experience in customer service or hospitality (a bonus, but not essential!)

Why Join Us?

At Bowser Bean, we invest in our people. When you join the team, you’ll enjoy:

⭐ Competitive pay rates

⭐ Free healthy meal every shift

⭐ Gym/sport membership subsidy

⭐ Career progression across our 35-site network

⭐ Team incentives for achieving goals

⭐ Industry-recognised training (including barista & safety/compliance)

⭐ Financial support for accredited courses

*The Award governing this role is the Vehicle Repair, Services and Retail Award.

Pay: Up to $48.07 per hour

Advantages

- Employee discount
- Gym membership
- Professional development assistance

Application Question(s):
- Are you able to commit to working open shifts (4:30am to 12:00pm) at least 4 days per week?

Work Location: In person

📌 Console Operator (Canadian)
🏢 Bowser Bean Cafe
📍 Canadian