Herbert Smith Freehills Kramer is seeking an IT Service Desk qualified to join on a 12-month maximum-term contract in Sydney. You will be the first point of contact for IT support, delivering high-quality, customer-focused service to a global law firm with 6,000+ staff.
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Key responsibilities include handling phone and email requests, logging in ServiceNow, and escalating when necessary. You will train junior staff and contribute to documentation and knowledge sharing.
📌 First‐Line IT Service Desk Analyst (12‐Month Contract) (New South Wales)
🏢 Herbert Smith Freehills Kramer
📍 New South Wales
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