- You bring strong delivery leadership, stakeholder management, and a proven ability to create structure, alignment, and momentum that delivers meaningful business outcomes.
- We provide the flexibility and support that make More a place where people love to work and achieve their ambitions.
- Together we'll make connectivity simpler and create better experiences for our customers.

More About More More and Tangerine are fast-growing Australian-owned telecommunications brands delivering high-quality NBN, mobile, voice, and business connectivity solutions to customers across Australia. Our mission is simple: to make connectivity easy to understand, so customers can spend more time enjoying their services and less time navigating the complexities of telco. Backed by More's strategic partnership with Commonwealth Bank, we're reaching more Australians, investing in better digital experiences and creating a challenger telco that is simpler, smarter and more customer focused. Guided by our values of Start with the Customer, Simplicity for Speed, Community of Individuals, and Collaborate to Win , we're building a culture where people can contribute new ideas, make a meaningful impact, and help shape the future of telecommunications in Australia.

About The Opportunity This is a newly created role with the opportunity to help build and mature More's Engineering delivery function as the business continues to scale and transitions to more agentic ways of working.

As Delivery Practice

Lead, you will play a pivotal role in ensuring initiatives are delivered predictably and efficiently, while embracing new technology tools and practices as they emerge. You will uplift and scale the Engineering function by improving delivery disciplines, planning, capacity management, governance, performance metrics, and ways of working.

Working closely with leads across IT and business areas, you will support planning, prioritisation, governance, stakeholder engagement, and drive delivery execution across a portfolio of strategic initiatives. A key focus will be partnering to establish an productive lifecycle and clear flow from idea, requirements and specification through to delivery, adoption and measurable outcomes as More transitions to agentic delivery practices.

You'll Be Successful In This Role If You

- Bring structure, discipline, and predictability to delivery, ensuring commitments are planned, tracked, and achieved.
- Manage multiple priorities simultaneously while maintaining visibility of risks, dependencies, resource constraints, and timelines.
- Build strong relationships across Product, Engineering, PMO, Enterprise Architecture, Operations, and Executive stakeholders, driving alignment and informed decision-making.
- Communicate exceptionally well, translating complex technical and delivery challenges into clear, actionable business updates.
- Proactively identify issues, remove obstacles, and escalate risks early to keep initiatives on track.
- Use data and metrics to improve delivery performance,



resource utilisation, predictability, and team effectiveness.
- Foster a culture of accountability, ownership, and continuous improvement across delivery and engineering teams.
- Combine a pragmatic Agile mindset with strong governance, balancing flexibility with planning, controls, and business outcomes.
- Uplift and scale engineering capability by enabling the adoption of agentic tools, practices, improved ways of working, and stronger delivery maturity.
- Support ITS and business stakeholders to improve lifecycle flow from requirements and specification through to delivery, adoption, and benefits realisation as agentic ways of working are embedded.
- Partner with the Head of Engineering and CIO to optimise the engineering operating model, eliminating inefficiency, and maximising return on technology investment

About You We don't expect you to tick every box, but we're looking for a commercially minded finance leader who can partner with the business to drive performance and growth:

- Proven experience leading the delivery of complex technology, digital, or transformation programs in fast-paced environments.
- Strong delivery management expertise across planning, governance, RAID, reporting, dependency management, and execution.
- Experience applying agentic tools, practices, and ways of working to improve delivery flow, engineering productivity, specification quality, and adoption.
- Experience applying Agile, Scrum, Kanban, or hybrid frameworks pragmatically to suit the situation, supported by solid change management.
- A track record of improving delivery predictability, performance, and meaningful delivery/engineering metrics.
- Excellent stakeholder management and communication skills, with the ability to influence and build credibility from engineering teams through to executives.
- Experience leading cross-functional teams and creating alignment across Product, Engineering, Operations, and business functions.
- Strong problem-solving and decision-making capabilities, with the confidence to challenge constructively and drive timely outcomes.
- A continuous improvement mindset focused on uplifting ways of working, team performance, and measurable business outcomes.
- Commercial and operational acumen, including resource planning, budgeting, vendor management, and cost optimisation.
- Experience in the telecommunications industry or other regulated environments.

Key Focus Areas In Your First Few Months You'll focus on building context, creating visibility and delivering early impact. Your priorities will include:





- Establish an agentic adoption plan in partnership with ITS leads and key business stakeholders, including practical enablement, change management routines, and lifecycle improvements from idea through to delivery.
- Establish a clear, consistent delivery reporting framework, giving leadership visibility of progress, risks, dependencies, and commitments that are currently lacking
- Implement meaningful engineering and delivery metrics (velocity, throughput, capacity, cycle time) to create transparency and a baseline for improvement.
- Introduce reliable capacity and resource planning to improve forecasting, reduce over-commitment, and align demand with available delivery capacity.
- Improve delivery predictability by strengthening planning, prioritisation, and governance, ensuring commitments are realistic and consistently met.
- Identify and address key delivery bottlenecks and ways-of-working gaps to lift velocity, throughput, and overall engineering performance.
- Drive delivery of key strategic initiatives and milestones in FY27.

What We Offer

- Flexible and hybrid working arrangements that support work-life balance, wellbeing, and collaboration.
- 14 weeks paid parental leave as per the parental policy.
- Free internet and mobile plan.
- An additional day of paid leave to celebrate your birthday, plus a gift voucher.
- Free access to confidential counselling and 24/7 wellbeing support through our EAP.
- A collaborative, inclusive, and high-performing culture.
- Supportive leaders and teams that value initiative, accountability, and success.

What's Next? We're committed to providing a positive and transparent candidate experience. Our recruitment process includes

- Phone Screen: An initial conversation with our Talent Specialist to learn more about your experience, career goals and interest in the role.
- 1st Interview: A discussion with the hiring team to learn more about your experience, skills and approach to work.
- 2nd Interview: A conversation with key stakeholders to explore your experience further and discuss your working style and overall fit for the role.

Our People & Culture Our people are at the heart of our success. As we continue to grow, we're building a collaborative workplace where people feel valued, supported, and encouraged to share new ideas. Join us and be part of a team that's shaping the future of telecommunications while helping Australians stay connected. Inclusion & Accessibility Everyone's different, and that's something we value at More. We believe diversity of thought helps us build stronger teams and deliver better experiences for our customers.

We welcome applications from people of all backgrounds and assess candidates based on their skills, capabilities and potential. We're committed to creating an inclusive recruitment experience and providing reasonable adjustments throughout the recruitment process and in the workplace. If there's anything we can do to support you, please let us know as part of your application.

📌 Delivery Practice Lead (Melbourne)
🏢 More
📍 Melbourne