EAST MELBOURNE – Dental Receptionist / Treatment Co-Ordinator
POV: YOU FOUND YOUR DREAM JOB!
- All levels of administrative experience will be considered
- Upmarket & Modern Dental Clinic focusing on Complex Treatments, Sedation Dentistry and Exceptional Service
- Accessible and Central Location - Close to trams and Jolimont train station
- Dental knowledge experience preferred but not necessary, training pathway provided
- Full Time Role - Monday to Friday - no weekends
- Exceptional patient and staff satisfaction and reviews
- Pay rates to be aligned with your prior experience, qualifications and progress
We are seeking a warm and organised person with exceptional communication/organisational skills to join our front office administrative team in our contemporary and progressive practice close to Melbourne CBD and public transport.Immediate start and onboarding available!
SUMMARY OF THE ROLE:
In addition to being the pleasant first point of contact and face of the practice, you will be involved in daily administrative responsibilities which are integral to the smooth running of the practice (managing new patient leads, appointment making, payments and scheduling, patient communication). You will become a familiar face to our friendly and loyal patients of whom you will interact with on a daily basis.
You will be joining a vibrant and dynamic team who are passionate about providing premium dental care services and a 5 star patient experience!
Although preferable, dental experience is not required. However, a strong background in customer service is necessary. Along with experienced receptionists, we encourage applicants with previous experience in clinical/hospital administration or customer service/sales.
All dental specific training and support will be provided on the job for the right candidate to excel in this position.
This unique opportunity is also open to existing Treatment Co-ordinators or those already in the dental industry (experienced dental nurses, dental receptionists) who are seeking a progressing career pathway to a rewarding role consisting of:
- Working alongside senior dentists to help develop and communicate complex treatment plans
- Guiding high value and complex patient cases from start to finish and be rewardingly involved in their transformative journeys
- Work closely with Principal Dentist in strategy, marketing, performance tracking, refining systems and processes
- Blended clinical opportunities (photography, intra oral scanning), advanced scheduling, theatre bookings, advanced organisational and executive assistant tasks
ABOUT US: Established for more than 40 years previously in St Vincent's Hopsital Fitzroy, we have moved to our beautifully appointed purpose built location in East Melbourne - 8 treatment suites including two hospital-grade general anesthetic theatres.
DENTL Melbourne is a close knit team of 15 lovely clinicians and support staff who are aligned on our purpose of providing uncompromising quality dental care, especially for nervous and anxious patients. + Uno our clinical therapy dog!
***A pleasant and friendly personality with great communication skills is a must! Please only apply if you are looking for a long-term and progressive position with us. Ready for an immediate start and onboarding!
If anything you have read strikes a chord, we'd love to hear how you can contribute to our practice! Please email your application to
[email protected] For more information about DENTL:
Website: www.dentl.com.au
Instagram/Tiktok: @dentl.melb
Google Reviews (what our patients say about us): https://maps.app.goo.gl/uwx77unnziswMq817
📌 Dental Receptionist / Treatment Co-Ordinator (East Melbourne)
🏢 DENTL Melbourne
📍 East Melbourne