- UQ Sport at UQ’s St Lucia campus location
- Annual salary of $60,000 plus super (pro-rata if part time)
- Two opportunities available: one full-time continuing position and one part-time continuing position.
- Brand new roles helping to lead the operations of one of UQ’s largest venues

About this Opportunity UQ Sport is recruiting for two newly created Duty Manager positions (one full-time 25 hours per week and one part time, 25 hours per week) to help lead the day-to-day operations of the UQ Centre, one of the largest indoor venues on The University of Queensland's St Lucia campus. From thrilling sporting competitions and community events to major University activities and examinations, the UQ Centre is at the centre of campus life

Working alongside the newly appointed Assistant Manager, you'll take the lead on shift, coordinating venue operations, supporting customer service staff, and ensuring events are delivered safely, efficiently, and to the highest standard. This is an ideal opportunity for someone with a passion for sport and events who enjoys bringing energy, positivity, and structure to a dynamic environment where multiple events can be turning over throughout the day.

You'll play a key role in opening and closing the venue, responding to operational challenges, and creating exceptional experiences for participants, spectators, and University stakeholders. With regular weekend work (one Saturday or Sunday each week) and a rotating roster that includes early starts and late finishes, this role offers variety and responsibility.

Key responsibilities will include:

- Lead and foster a positive, accountable, and high-performing team culture.
- Supervise daily venue operations, ensuring staff complete duties and delegated tasks effectively.
- Manage, develop, and support staff through rostering, recruitment, training, and performance development.
- Ensure the safety of patrons, oversee incident management processes, and coordinate relevant staff training.
- Manage the venue booking system, including cancellations, unpaid bookings,



and related administration.
- Oversee retail stock control, merchandising, and venue presentation standards.
- Conduct routine venue inspections and monitor daily operational checklists to ensure safety and efficiency.
- Deliver exceptional customer service and act as the escalation point for customer complaints and enquiries.

About You We are seeking someone who is excited by the opportunity to work alongside a newly appointed Assistant Manager to shape the future of the UQ Centre. You will be a collaborative leader who enjoys refining processes, building team capability, and driving operational excellence. Together, you will help create a polished, high-performing venue recognised for its smooth operations, exceptional customer service, and outstanding event delivery. You will also have:

- A minimum of 2 years of experience in a similar role
- Demonstrated commitment to customer service excellence
- Demonstrated personal initiative and ability to work autonomously
- High level of both written and verbal communication skills
- Proven high level planning and organisational skills
- You must have a Blue Card, First Aid and CPR

About UQ Sport At UQ Sport, our vision is to be Australia’s number one sporting university, and our mission is to deliver exceptional sporting opportunities for The University of Queensland (UQ) community.

We are Queensland’s largest multi-sport facility, offering Athletics, Aquatic, Tennis and Fitness Centres, along with playing fields, multi-sport courts, function spaces and retail outlets. Our membership base exceeds 4,000, with more than 7,000 participants engaged across 35+ sporting clubs.





We believe work should be engaging and rewarding. Our team is passionate about fostering a positive culture that supports work-life balance, health and wellbeing, and personal and professional growth.

As a not-for-profit organisation, we deliver almost 400 diverse programs to students, staff, alumni and the wider community across UQ’s St Lucia and Gatton campuses.

Work Perks

- Team Culture: A vibrant, collaborative environment where teamwork thrives
- Work-Life Balance: Enjoy a supportive work environment with a strong focus on wellbeing and work-life balance.
- Access All Areas: Complimentary access to UQ Sport venues and equipment hire
- Fit for Free: Enjoy complimentary Group Fitness classes
- Food & Coffee Perks: $2 coffees and great discounts across outlets
- Time to Recharge: Birthday leave and additional festive season leave
- Leave Loading: 17.5% leave loading with flexible options

Interested? Apply with your CV and a one-page cover letter. – In your cover letter, please tell us whether you are seeking the full-time or part-time role so we can consider your application accordingly.

Other Information

UQ Sport is an equal employment opportunity provider. We pride ourselves on our inclusive and diverse workforce. We believe that embracing the differences and expertise in our employees makes us a stronger organisation.

We are committed to providing a fun, safe and supportive service environment for all our customers and clients, including children and young people. For this reason, please be advised that as part of our recruitment process you may be subject to blue card screening, reference checks, and identification/qualification verification. We may request that you disclose any information relevant to your eligibility to engage in our programs involving children and young people.

Applications close 28 September 2026. To ensure your application is considered, please submit it through our online application system, as we are unable to accept applications via email.

📌 Duty Manager (Full-Time & Part-Time Opportunities) (Saint Lucia)
🏢 UQ Sport
📍 Saint Lucia