15 Sep
|
Optus
|
Victoria
Job Description
Optus is an Australian telecommunications company delivering more than 11 million services across mobile, broadband and digital solutions. The Collections & Recoveries QA Manager will build, deliver and continuously manage the QA framework to ensure compliant, high-quality collections programs across internal teams and BPO partners.
n
The role focuses on risk management, regulatory adherence, and robust monitoring of processes, with dashboards and senior leadership reporting.
📌 Collections & Recoveries QA Lead - Regulatory & Quality (Victoria)
🏢 Optus
📍 Victoria