Job Description

Join a clinic that genuinely has your back

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About us

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Welcome to HUB Clinic, a specialist paediatric practice in behavioural and developmental challenges, with a particular focus on adolescents, young adults and children. We've built a calm, genuinely community-feel clinic where our patients love coming and feel completely comfortable being themselves. We work alongside major paediatric centres and allied health leaders, with referrals coming in from across Australia and beyond.

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Our people are the heart of this clinic. We protect our staff, we invest in them, and it shows; our team retention speaks for itself.

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About the role

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We're on the hunt for an enthusiastic, dedicated Administrator/Receptionist ready to become a friendly, professional face of our growing practice. You'll be the first point of contact for our patients and their families, both on the phone and in person, so a warm, genuine, understanding manner matters more to us than a perfect CV.

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Yes, it's a busy role, and at times our patient cohort brings real complexity. But it's also one of the most rewarding jobs you'll find in medical admin, full of connection, purpose, and a team that's got your back every step of the way.

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Previous reception and customer service experience is preferred but not as essentialas the right person.

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We're after someone with flexibility to work 25-30 hours a week, Monday-Thursday between 8:30am and 5:30pm.

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Pay range between $28 - $32.

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About you

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Reliable and well-presented, with a genuine commitment to doing the job well

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A confident, warm communicator who connects easily with people

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Reception and customer service experience strongly preferred

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Strong computer literacy and accurate data entry skills

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Excellent attention to detail

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Able to maintain professionalism and confidentiality at all times

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Comfortable working independently as well as part of a small, close-knit team

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Looking for a long-term role to grow into, not just a job

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What you'll do

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Answer calls and enquiries in a skilled, prompt and friendly manner

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Schedule appointments and manage appointment diaries

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Manage confidential patient data, clinical files, worksheets and correspondence with care and accuracy

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Handle general admin tasks: scanning, filing and following up patient enquiries via both email and voicemail

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Complete end-of-day reconciliations

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Provide flexible coverage for sick and annual leave as needed

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Assist with ad hoc admin duties as they come up

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Why you'll love working here

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Permanent part-time — three days a week (four days, one week a month)

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Modern, comfortable office space

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Optional extra hours available

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A genuinely supportive, close-knit team

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Real opportunity for growth, we invest in people who want to stay

📌 Medical Receptionist -- Part Time, Real Career Growth, No Weekends! (Victoria)
🏢 Hub Clinic
📍 Victoria