Customer Service (Victoria)

Customer Service (Victoria)

15 Sep
|
Peninsula Plus
|
Victoria

15 Sep

Peninsula Plus

Victoria

Peninsula Plus An opportunity exists to join the
Peninsula Plus Team. We have an incredible culture and support each
individual at Pen Plus to feel inspired, excited and connected to
our work. We are located on the Mornington Peninsula and have three
amazing clinics: Mornington, Frankston and Dromana. Our Team
comprises Speech Pathologists, Occupational Therapists,
Psychologists, Psychotherapists, Allied Health Assistants,
Specialists and a customer service team of 10. This cooperative and
multidisciplinary environment provides varied professional
experiences. You will work in a highly supportive environment with
a fabulous team of professionals. Our Customer Service team are
responsible for dynamic communication and organisation of support
systems that enable our therapists to give their best to their
clients and ensure they have a seamless experience. Our
front-of-house team is our clients' first point of contact and
represents the face of Pen Plus. We are looking for a warm,
friendly and personable professional who is highly organised,
efficient and a multi-tasking superstar with the ability to
prioritise tasks to meet competing deadlines - and who is still
happy to stop to give the children stickers and stamps and share a
quick chat with parents. The ideal candidate will have: Strong
interpersonal skills and emotional intelligence. Exceptional




communication skills demonstrated by professional, confident and
effective communication with clients, referrers and team members.
Able to work productively within a team environment and ability to
communicate with a diverse range of people whilst remaining
professional and polite Evidence of an advanced ability to
prioritise, manage deadlines, work well under pressure, organize
effective processes and be accountable for process outcomes
Knowledge and experience of Medicare claiming and an understanding
of the hardware and software that supports these systems Strong
IT/computer skills with proven proficiency using practice
management software. We are predominantly a paper-free practice, so
the successful applicant must be able to work efficiently with
information technology. Experience in medical reception/equivalent
environment. If you seek a long-term position where you can feel
valued and make a difference in people’s lives, we look forward to
hearing from you. Required Current Working with Children Check
National Police Check NDIS Worker Screening Check Only short-listed
applicants will be contacted. All applicants must include a cover
letter specifying their work availability (days and hours).
Full-time hours are preferred, but Part time will be considered.
See our Website for more information.

📌 Customer Service (Victoria)
🏢 Peninsula Plus
📍 Victoria

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