About Us The Mai-Wel Group is a Hunter region not-for-profit connecting people with possibilities for nearly 65 years. We partner with people with disability, young people and those experiencing disadvantage to build independence, confidence and real pathways into community, education, training, employment and enterprise. With a team of more than 370 people, we deliver integrated, person-centred supports across daily living and independence, social and creative participation, and real-world work-readiness programs that lead to jobs - reinvesting every dollar to grow impact across our region.

Trusted, local and outcomes-driven, Mai-Wel is Full of Possible.

At Mai-Wel, we believe meaningful employment creates opportunities for people to build independence, confidence and greater participation in their community.

We're seeking an enthusiastic and motivated Employment Coach to join our Inclusive Employment Australia (IEA) team based in Edgeworth. This Part-Time - 3 days per week opportunity has become available due to an internal career progression, reflecting Mai-Wel's commitment to developing and supporting our people.

This role is ideal for someone who enjoys working directly with people, building robust relationships and supporting individuals to identify strengths, address barriers and achieve their employment goals through a personalised, strengths-based approach.

About the Role

As an Employment Coach (IEA), you'll support people to build confidence, develop skills, overcome barriers and secure meaningful, sustainable employment. If you're passionate about empowering others, enjoy working in a front facing, people focused environment and, are driven to create real impact in your community, we'd love to hear from you.

Working closely with participants, employers, training providers, and community partners, you'll help people identify opportunities aligned with their strengths and goals, prepare for work, secure employment opportunities, and to thrive in the workplace.

Key responsibilities include:

- Managing a caseload of participants, providing personalised, strengths-based employment support
- Conducting participant interviews, developing Job Plans and maintaining accurate records within Workforce Australia systems
- Identifying participant strengths, employment goals and development opportunities to build work readiness and capacity
- Connecting participants with training, education and support services that address vocational and non-vocational barriers to employment




- Delivering customised employment approaches, including job development, matching and carving opportunities
- Supporting participants with job search activities, applications, interviews, workplace preparation and placements
- Monitoring participant progress, maintaining accurate records and compliance documentation
- Building strong relationships with employers, community partners and internal stakeholders to achieve sustainable employment outcomes.

What We're Looking For

We're looking for someone who is: ✅ Passionate about building capacity and empowering people to achieve their personal and employment aspirations

✅ A strong communicator who builds positive relationships with participants, employers and community partners

✅ Adaptable and confident supporting people from diverse backgrounds, abilities and life experiences

✅ Collaborative, proactive and solution focused

✅ Organised and able to balance participant support, administration and compliance requirements

✅ Motivated by achieving meaningful employment outcomes.

Essential Skills & Experience

You’ll thrive in this role if you have:

- Experience in employment services, community services, or a similar people-focused role
- Strong verbal and written communication skills, with the ability to engage participants, employers and community partners
- Proven administration, organisational and time management skills, with the ability to manage competing priorities and KPIs
- Understanding of person-centred, strengths-based approaches and barriers to employment experienced by vulnerable people
- Ability to work collaboratively within a supportive team environment
- Current First Aid Certificate (HLTAID009, HLTAID010 and HLTAID011) or willingness to obtain
- Current Drivers Licence, with willingness and ability to travel between offices as required
- ‘Strong’ digital identity verification (MyID app).

Desirable Qualifications & Experience The following will be highly regarded:

- Experience in (or knowledge of) Workforce Australia, Inclusive Employment Australia, or other employment services programs




- Certificate III or higher qualifications in Community Services, Employment Services, Disability, Mental Health, Youth, HR, Business, or a related field
- Understanding of Trauma Informed Care and Organisational Practice
- Cultural awareness and experience working with Aboriginal and Torres Strait Islander peoples and culturally diverse communities
- Knowledge of local labour market opportunities and employer needs.

Why Join Mai-Wel?

We Value Our People

At Mai-Wel, you'll be joining a values-driven organisation committed to Respect, Integrity and Excellence, where people are empowered to grow, innovate and make a meaningful impact every day.

Benefits of Working with Mai-Wel

- Salary Packaging – boost your take-home pay! Access to NFP salary packaging benefits up to $15,900 (living expenses) + $2,650 (meals & entertainment expenses) tax-free each year https://calculator.accesspay.com.au/salary-packaging-calculator/
- Additional Allowance – for eligible employees with current First Aid qualifications
- Company Laptop & Phone
- Employee Assistance Program (EAP) – free confidential support
- Learning & Development – on demand e-learning options to support your development
- Discounted Gym Membership & Health Insurance
- Recognition & Rewards – individual monthly and team quarterly awards
- Career Progression - opportunities across a growing organisation
- Supportive Team Culture – join a welcoming, values-driven team with a strong sense of community
- Community Engagement Opportunities – opportunity to participate in community and awareness events / fundraisers
- Free Off-Street Parking.

Mai-Wel is committed to creating an inclusive workplace where everyone belongs. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, people of all genders and ages, LGBTQIA+ individuals and people from culturally and linguistically diverse backgrounds. Ready to help people achieve their employment goals?

If you're passionate about helping people achieve their employment goals, enjoy building strong relationships, and want to make a real difference in your community, we'd love to hear from you.

Apply now and join a team committed to delivering inclusive employment services that empower people to discover their strengths, build capacity and achieve sustainable employment outcomes.

Please Note: Applications will be reviewed on an ongoing basis. As there is no set closing date, this advertisement can be closed at any time.

📌 Employment Coach (Inclusive Employment Australia) (Edgeworth)
🏢 Mai-Wel
📍 Edgeworth