Strategic ITIL Problem, Knowledge & Event Lead (Canberra)

Strategic ITIL Problem, Knowledge & Event Lead (Canberra)

15 Sep
|
Leidos
|
Canberra

15 Sep

Leidos

Canberra

Job Description

Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver ITIL 4 aligned services within a SIAM shared-resource model, providing cross-practice oversight across the Problem, Knowledge and Event Management practices. This role aligns Leidos delivery with customer policies and drives continual improvement across service management.

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You will lead governance activities, develop Playbooks, and collaborate with technical teams to enhance reporting, dashboards and automation for

📌 Strategic ITIL Problem, Knowledge & Event Lead (Canberra)
🏢 Leidos
📍 Canberra

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