H&R; Block Australia is seeking an experienced contact centre skilled to step into a hands-on Assistant Team Leader role in Moonee Ponds. This in-office position combines customer service with day-to-day leadership support, reporting to the Team Leader and Contact Centre Manager.
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You will guide the team, monitor performance, coach colleagues, handle inbound and outbound calls, and ensure service standards are met.
📌 In-Office Assistant Team Leader -- Contact Centre Coach (Victoria)
🏢 H&R Block Australia
📍 Victoria
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