Purpose of position: To provide competent patient-centred care that addresses health needs and promotes wellness. Such care is based on latest evidence and guidelines, and meets legislative requirements.
Responsibilities To provide good clinical care:
· Providing skilled health assessment, diagnosis and treatment services to patients.
· Ordering diagnostic tests as needed and checking and informing patients of results in accordance with the practice’s procedure.
· Referring patients appropriately to other providers if their needs exceed the range of care you are able to provide.
· Consulting and collaborating with colleagues to provide optimal care.
· Documenting all care provided and education/information given to patients within their health record, in accordance with the practice’s procedure.
To maintain good medical practice:
· Maintaining professional knowledge and standards through continuing medical education and personal professional development.
· Having a working knowledge of legislation and standards of general practice.
· Maintaining a current cardiopulmonary resuscitation certificate.
· Practising medicine in a way that reflects the company’s values and mission.
Maintaining trust (professional relationships with patients)
· Providing services courteously and respectfully, with regard to the cultural beliefs and needs of patients.
· Responding openly and following up complaints or feedback.
Working collaboratively with colleagues
· Collaborating with regards to rosters and providing cover to ensure patients’ needs are met.
· Working constructively and harmoniously with all staff to ensure patients receive optimal care.
· Involvement in practice accreditation activities.
· Participating in centre-based audits and activities.
Maintaining integrity in professional practice
· Charging for consultations in accordance with the practice’s policy.
· Declaring vested interests in services to which you may refer patients.
· Returning telephone calls in a timely manner.
· Completing documents (i.e. medical reports) in a timely manner.
· Clearing the in-tray correspondence daily.
· Participating in centre-based audits.
· Demonstrating a working knowledge of company policy with regards to clinical practice as described in the practice manuals.
· Reporting ‘events’ or untoward incidents in accordance with skilled obligations and practice policy.
· Using the computer effectively (i.e. recall and reminder systems, data input).
· Keeping up to date with new item numbers, SIPs and incentive payments.
· Ensuring your immunisation status is kept up to date.