HR & Administration Officer – NDIS & Aged Care

Centre of Hope

Employment type: Permanent full time

Salary: $65,000 per year + superannuation

Working hours: Monday to Friday, 9:00 am to 5:00 pm

Work arrangement: Hybrid – a combination of working from home and in-person attendance

Equipment: Work phone and laptop provided

About the role

Centre of Hope is looking for an organised, reliable and approachable HR & Administration Officer to join our team.

This role combines staff recruitment, day-to-day HR support and general administration. You will help recruit suitable staff for the NDIS and aged care sectors, support employees through onboarding, respond to enquiries and keep staff and client documentation organised and up to date.

Previous HR experience is essential. Experience working in the disability sector, particularly recruiting staff for disability or aged care services, is highly desirable.

Key responsibilities

Recruitment and onboarding

- Coordinate recruitment for NDIS and aged care roles, including preparing job advertisements, reviewing applications, interviewing candidates and completing reference checks.
- Prepare employment and onboarding documents for management approval, assist new employees with induction and follow up required screening checks, qualifications and outstanding paperwork.

HR administration
- Maintain accurate and confidential employee files, recruitment records, training registers and staff compliance documentation.
- Support routine HR enquiries and employee processes, referring sensitive or complex matters to management.

Client and general administration
- Answer phone calls and emails professionally, providing a friendly and helpful first point of contact for clients, families, staff and service providers.
- Assist with preparing, uploading, updating and organising client documentation on the shared drive,



following confidentiality and secure record-keeping procedures.
- Support the team with correspondence, data entry, document follow-ups and other day-to-day administrative tasks.

About you You have previous experience in HR and are comfortable coordinating recruitment and onboarding. You communicate clearly, treat people respectfully and understand the importance of handling personal information with care.

You will need strong organisational skills, attention to detail and the ability to manage competing priorities. You should be confident using Microsoft Office, email and shared drives, and able to work independently while staying connected with the team in a hybrid environment.

Experience in the disability or aged care sector, including recruiting support workers or other care staff, will be highly regarded. Familiarity with staff screening, onboarding and compliance documentation in these sectors is also desirable.

What we offer A permanent full-time position with a salary of $65,000 per year plus superannuation, Monday-to-Friday working hours and a hybrid work arrangement. A work laptop and phone will be provided.

This is a varied role where you can use your HR and administration skills to support our team and contribute to services that make a difference in people’s lives.

How to apply

Please submit your resume and a brief cover letter outlining your HR and recruitment experience. Include any experience you have in the disability or aged care sector and your availability to commence.

Centre of Hope welcomes applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, and people from culturally and linguistically diverse communities.

Pay: $65,000.00 per year

Benefits

- Work from home

Education:
- Certificate I - IV (Required)

Experience:
- Human resources: 1 year (Required)

Work Authorisation:
- Australia (Required)

Work Location: Remote

📌 HR & Administration Officer – NDIS & Aged Care (Sydney)
🏢 Centre of Hope
📍 Sydney