Great People. Great Careers. Excellent Healthcare

DPV Health is a leading healthcare service provider delivering a wide variety of clinical, community health and wellbeing services across Melbourne’s northern growth corridor. DPV Health has been awarded the Premier’s Primary Healthcare Service of the Year in 2023 & 2024.

Our People are the foundation of DPV Health; they are what make our organisation thrive and the ones who create meaningful change in people's lives. Over 700 professionals support and deliver excellent health care to our community at DPV Health. We are always looking for passionate, driven, great people to join our team and make a lasting impact.

That is why we foster a workplace culture that is as rewarding as it is inclusive. We are committed to supporting Our People to lead fulfilling lives, no matter who they are, or where they are from - or where they are going.

Our workplace culture is committed to DPV Health values and celebrates workforce diversity reinforcing the positive approach we have to the way people contribute, communicate, engage and interact. Our People deserve to feel empowered and supported as they pursue their professional goals, learn new skills, and achieve meaningful milestones in their work. At DPV Health, we foster an environment that promotes greater growth, innovation, and collaboration, so you can feel elevated every day.

Our employee benefits, connect, recognise, and support Our People, acknowledging and valuing everyday contributions to the success and culture at DPV Health. We strive to ensure that Our People thrive at work and in all personal and professional pursuits. We invest in Our People, proudly offering a diverse range of opportunities including knowledge sharing, ongoing learning and development, leadership development, connectedness, and celebration; these are key pillars in our culture.

That’s the DPV Health Way.



For a full list of our benefits and more on great careers at DPV Health, please see our website.

Requirements for the role – Monday to Friday 8.30 to 3.50pm, 34.2 hours per week,

6.8 hours a day, 5 days a week with a 30-minute lunch break, no after hours or weekend work

2 Graystone Ct Epping 3076 and possibly other DPV Health locations. Twelve month contract.

Greatness starts here The intake team provides services to new clients and is committed to providing services with professionalism, quality, efficiency and exceptional standard of care.

Intake workers are a vital component within the client access team and will ensure prompt registering of referrals and initial appointment bookings for all new clients that meet our criteria; the role also includes administrative responsibilities. Intake workers must hit daily billing targets and be able to work as part of a dynamic team.

Working as part of the Intake team, and reporting to Julianne Zylstra you will be responsible for:

- Registering new referrals that come in from Healthlink, Faxes, Emails, Mail, Internal referrals and My aged Care Portal.
- Registered clients are then assigned to the correct clinician for triaging and priority rating given.
- Place the clients on the waitlist and send an SMS or letter to the clients notifying them of the waiting times.
- When a client comes to the top of the waitlist, book them in for their initial appointment.
- Update all client demographics.
- Meet daily billing targets to ensure KPI’s are met.

Bring your great,



everyday! Desired skills and requirements needed to make this role a success.

- Demonstrated knowledge of Trakcare and CRM as well as the phone system.
- Ability to manage your own workload and assist with additional work requirements.
- Must reach daily billing targets.
- Must be able to work in a team setting.
- Good communication skills.
- An understanding of medical terminology.

The fine print

- Successful candidates will be required to undergo a National Police Check, International Police Check (if applicable), hold a valid Working with Children Check (WWCC).

Closing date for applications will be 28th September 2026

Our Talent Experience

We kindly request you include a covering letter, addressed to Julianne Zylstra detailing your motivation for joining DPV Health’s Intake team and highlighting the qualities you bring to this position.

We're proud to be Circle Back Initiative Employer and we commit to respond to every applicant. While we're reviewing your application, get to know us by visiting our website and on social media to explore how you can #bringyourgreateveryday.

DPV Health is an equal opportunity employer and is committed to ensuring we have an inclusive, diverse and safe workplace for our staff and clients. To us diversity means people of any age, family situation, cultural and linguistic background, sexual orientation, gender identity, physical sex characteristics, ability or disability, health, life experience, socio-economic situation, faith, spirituality and Aboriginal and Torres Strait Islander background. We encourage all individuals to apply.

To learn about the assistance we can offer during the recruitment process, your potential work environment, access features of a location, or if you require alternative formats to our process, please contact [email protected]

We will not be accepting applications from agencies for this position.

📌 Intake Worker (Epping)
🏢 DPV Health
📍 Epping