Senior Customer Experience & Quality Advisor (Victoria)

Senior Customer Experience & Quality Advisor (Victoria)

15 Sep
|
Tasmania
|
Victoria

15 Sep

Tasmania

Victoria

Job Description

The Victorian School Building Authority (VSBA) is seeking a VPS4 Communications and Engagement Advisor - Customer Experience to join the Customer Experience Unit. This fixed-term role supports the Team Leader and handles customer service, stakeholder engagement, and process improvements across VSBA projects.

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You will coordinate email, phone, and webform inquiries, develop communications resources, and help deliver the CSAP and Customer Service Charter while upholding public sector values.

📌 Senior Customer Experience & Quality Advisor (Victoria)
🏢 Tasmania
📍 Victoria

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