Job Description

HAYLO People are experts in General Insurance and Personal Injury Recruitment. Currently, we are seeking an SME Insurance Broker to join a rapidly expanding brokerage in Brisbane.

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This opportunity is perfect for a efficient insurance professional who excels in managing business pack portfolios within a fast paced environment. Backed by an ambitious brokerage with tremendous growth plans, you will take ownership of a high volume book with the rare support of three dedicated assistants and zero claims handling involved.

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Benefits

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- Phenomenal support with three dedicated assistants in place to manage administration and processing
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- Zero claims handling responsibilities allowing you to focus purely on servicing and placements
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- Strict work life balance with a guarantee of no overtime and fixed hours from 8:30am to 5:00pm
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- Join a dynamic national business with strong momentum and clear career progression pathways
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- Collaborative, energetic onsite office culture working alongside a supportive local team
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- A culture that values inclusivity, openness, and diversity
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- Hours Monday to Friday 8:30am to 5:00pm
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- Salary Up to $110k plus super (depending on experience)
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The role

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- Manage and service a high volume SME commercial portfolio focused primarily on business pack policies.
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- Lead end to end renewal management, policy updates, and market negotiations for small to medium business clients.
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- Delegate administrative tasks and processing efficiently across a team of three dedicated assistants.
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- Maintain strong relationships with underwriters to secure competitive terms across business pack risks.
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- Deliver exceptional service and advice to clients while maintaining high turnaround times.
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About you

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- Must hold a Tier 1 insurance qualification.
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- Proven experience as an SME Broker or Account Manager within a commercial brokerage environment.
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- Strong technical knowledge of general commercial insurance lines, with expert understanding of business pack products.
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- High volume management skills with the ability to work effectively alongside multiple assistant brokers.
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- Solid communication skills with a client first approach to servicing.
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- A proactive team player who thrives in a dedicated onsite team environment.
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We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.

📌 Account Manager - SME - Strictly 8.30am - 5pm (Queensland)
🏢 Haylo People
📍 Queensland