Parker Hannifin is a global leader in motion and control technologies operating for 100 years. We are a trusted partner, working alongside our customers to enable technology breakthroughs that change the world for the better. Our broad and diverse range of hydraulics, pneumatics, electromechanical, filtration, process control, climate control, fluid connectors and engineered materials technologies support advancements in a wide range of aerospace, mining, transportation, defense and oil & gas industries.

We are seeking a proactive and customer-focused Internal Technical Sales Representative to join our Western Australia operations. This role is a key link between customers, internal teams, and technical specialists, providing high quality support across product enquiries, technical information, part numbers, stock availability, order progress, and delivery requirements.

The successful candidate will help deliver premier customer service, support sales growth, identify cross sell opportunities, and work collaboratively across departments to resolve customer needs efficiently. This is a great opportunity for someone with solid customer service skills, technical aptitude, and a desire to develop within Parker’s WA operations.

Key Responsibilities

- Manage incoming sales and customer enquiries across multiple channels.

- Support the application and sale of Parker products, including identifying cross-sell and conversion opportunities.

- Assist remote operations with technical queries, part numbers, and stock availability.

- Provide friendly, professional, and solutions-focused support to customers.

- Manage customer expedite requests and proactively communicate updates.





- Assist with internal planning for the hose assembly and tube cell facility.

- Create and maintain part numbers in JDE and eCat.

- Develop product knowledge to provide sound advice, alternatives, and practical solutions.

- Work collaboratively across departments to manage supply issues and improve customer outcomes.

- Monitor expedite reports and escalate potential missed delivery commitments.

- Maintain outbound follow-up with assigned accounts to resolve concerns and close enquiries.

- Support DIFOT performance by communicating delivery adjustments and product delays to administration teams.

- Ensure all activities comply with relevant legislation, company policies, procedures, and ethical standards.

About You

You will be a confident communicator who enjoys working with customers and internal teams to solve problems. You will bring strong organisational skills, attention to detail, and the ability to manage competing priorities in a fast-paced customer service environment.

Qualifications & Experience

- Higher School Certificate required.

- University or TAFE qualification preferred.

- Mechanical or Fluid Power qualifications highly regarded.

- 3 – 4 years’ experience in a customer service role.

- 3 – 4 years’ industry experience preferred.





- Intermediate knowledge of JDE.

- Intermediate Microsoft Office skills.

- Understanding of customer service techniques, procedures, and processes.

- Strong time management skills.

- Proven leadership or management capability advantageous.

- Detailed product knowledge or willingness to develop technical product expertise.

Why work for Parker?

- Professional development training to enhance skills for career progression.

- Paid Volunteering Leave

- Flexible Work Practices

- Bonus Scheme

- 17.5% Annual leave loading

- Employee Assistance Program for employees and their immediate family

At Parker we strive to set a positive example for the companies around us.

Parker's core values are

- Winning Culture – We insist on integrity, honesty, respect and ethical behaviour.

- Passionate People – We are empowered; every idea counts and every role has a voice.

- Valued Customers – We aim to delight our customers by partnering with them and responding to their needs.

- Engaged Leadership – We lead by example, demonstrating our values in all circumstances and at all times.

Parker is committed to maintaining a welcoming and inclusive workplace that respects the unique perspectives of all team members. We believe our differences strengthen us. Every day, team members from a diverse range of personal and professional backgrounds leverage their creativity and unique skills to solve problems and improve processes.

If you are customer-focused, technically curious, and motivated to deliver outstanding service, we would like to hear from you.

📌 Internal Technical Sales Representative (Welshpool)
🏢 PARKER HANNIFIN
📍 Welshpool