COMPASSION | ACCOUNTABILITY | INTEGRITY | RESPECT

About us:

The Health Service is the primary provider of health services to residents of the Cairns, Tablelands and Cassowary Coast regions with a population of over 250,000 people, as well as providing specialist services to the Torres Strait and Cape York region. Cairns Hospital is the primary referral hospital for Far North Queensland.

Our values were developed by our staff, patients and community. They guide our work and actions every day. Our staff are part of the community we serve. We believe that we can improve health outcomes by involving our community in the planning and evaluation of their local health services.

About your opportunity:

In this position you will.....

Work collaboratively with community partners and providers to ensure provision of an Interpreter Service that meets the needs of Clinicians and Consumers.

Use effective communication and conflict resolution skills to respond to consumer enquiries and problem solve accordingly, investigate complaints and recommend solutions.

Review and audit accounts for Interpreter Service payments for invoices received from provider companies to ensure accuracy and completeness.





Promote the rollout and provide training for Interpreter Services to Directorates within the HHS to ensure effective use and ongoing improved awareness and uptake by clinicians of the service.

For more information about this role, please refer to the attached Role Description.

Using AI for your application? Read our Using AI in Recruitment guide for applicants.

Vaccine Preventable Diseases (VPD) evidence as required for your employment in accordance with legislation/government policy and Directives.

What we offer:

Cairns and Hinterland Hospital and Health service offer a number of workplace benefits. Besides attractive remuneration, generous superannuation, salary packaging and career development opportunities, we value a healthy work/life balance that allows you take advantage of the sunshine, hiking tracks, swimming spots, reef and rainforest.

Learn what it's like to work with us, in an inclusive and supportive work setting.

Discover our dynamic and culturally diverse region through community and lifestyle.

Listen to what some of our staff have to say about working in our regions.

Visit our website to learn more about our hospitals and health centres.This work is licensed under a Creative Commons Attribution 3.0 Australia License.

📌 Interpreter Services Coordinator, Allied Health Services - Cairns Hospital (North Queensland)
🏢 Queensland Government
📍 North Queensland