Project Engineer – IT Managed Services

Telco ICT Group | Chadstone, VIC | Full-time, on-site (with client site travel)

Company Description

Telco ICT Group is a leading IT Managed Service Provider and esteemed Telstra Business Partner based in Australia. We offer a comprehensive portfolio of telecommunications services and IT solutions, including Cloud migrations, Phone Systems, Firewalls, Microsoft 365, Copilot, AI, automation, SD-WAN, and Video Conferencing.

Role Description

This is a full-time on-site role located around Chadstone, VIC, for a Project Engineer. Our project pipeline has grown on the back of multi-site client engagements, and we need an engineer who owns delivery end to end — from the audit findings and scope through to build, cutover, documentation and handover to our support team.

You will take on projects such as Microsoft 365 and Azure migrations and tenant remediation, security uplift (Conditional Access, Intune/MDM, Defender, backup), firewall and network deployments (Fortinet, Meraki, Sophos), server and virtualisation refreshes, SharePoint migrations and file-server decommissioning, and phone system / SD-WAN rollouts. You'll run several projects at once, work directly with client stakeholders, and keep scope, timelines and budgets on track alongside our Solution Architect and GM.

Key Responsibilities

- Own the delivery of assigned client projects: planning, scheduling, build, testing, cutover and handover
- Turn audit and assessment findings into scoped, sequenced remediation projects
- Configure and deploy Microsoft 365, Entra ID, Intune, Azure, Windows Server, Hyper-V/VMware and SharePoint environments
- Install and configure firewalls, switching, Wi-Fi and VPN (Fortinet, Meraki, Sophos)




- Produce project documentation: designs, runbooks, change plans, as-builts and client handover packs
- Run client project meetings, provide status reporting, and manage risks, changes and vendor coordination
- Act as a Tier 3 escalation point for projects you have delivered during warranty

Qualifications

- 4+ years in an MSP or IT consulting setting, with at least 2 years delivering projects rather than only support
- Demonstrated experience running Microsoft 365 / Azure migrations and tenant security uplift end to end
- Strong SharePoint experience (migrations, permissions, structure design) is essential
- Hands-on installation experience with Fortinet, Meraki and Sophos; industry certifications preferred
- Professional experience with Windows Server, Hyper-V/VMware and Linux, including patching and vulnerability remediation
- Strong networking fundamentals: routing, switching, firewalls and VPN technologies
- Comfortable managing multiple concurrent projects, scope and client expectations — a client-facing role, so you need to enjoy talking to clients
- Clear written documentation and communication skills across clients, vendors and internal teams
- Relevant certifications highly regarded: MS-102, AZ-104, SC-300, MD-102
- Australian driver's licence and willingness to travel to client sites across Melbourne

Why Telco ICT

- Telstra Business Partner with a growing project pipeline across construction, freight, healthcare and manufacturing clients
- Modern stack — Microsoft 365, Copilot, automation and AI are part of daily work, not a roadmap item
- Small, senior team with direct access to leadership and real ownership of outcomes
- Certification and training support

APPLY NOW

📌 IT Project Engineer for MSP - Level 3 (Melbourne)
🏢 Telco ICT
📍 Melbourne